Exer Urgent Care - Pasadena - Lake Ave offers a blend of professional and compassionate medical services, standing out as more than just a typical walk-in clinic. Staffed by board-certified ER doctors, the clinic provides innovative patient services, including VirtualCare for telehealth needs and an online Patient Portal for easy access to test results. The facility also features an in-house COVID-19 PCR lab for reliable testing. Patients generally commend the courteous and efficient front office staff and appreciate the clean and welcoming environment. Many reviews highlight the quick check-in process, with options to wait in the clinic or in the comfort of their cars. While wait times can vary depending on the urgency of the situation, most patients report being seen by attentive physicians who take the time to listen and address their concerns. However, experiences may vary, as some patients have faced challenges with misdiagnoses and the rotating nature of the doctors, which can require repeating medical histories. Despite these inconsistencies, many patients express gratitude for the care they receive, often feeling relieved and satisfied with their treatment. Overall, Exer Urgent Care is recognized for its great service and convenient access for urgent medical needs.
