“I feel confident that they will complete any business needs that I have. They also provide service to me as if I matter. I feel like they are watching out for me. Nevine knows what she is doing!”
“The items I was looking for was ink for my printer. I found black and white, and color ink made specifically for my printer. It was easy and every time I come here they always have it in stock. The employees are always courteous and kind and help me without hesitation . It is nice to be convenient and helpful whenever you need them”
“Extremely competitive prices for boxes and shipping. I had a quote for a box from FedEx for $75 and they had the same box for $23. They also went out of their way to get shipping prices down on a large item. Very responsive management as well. I highly recommend Box City in Pasadena!!”
“I always receice good service at this location, I guess if you are descent enough person to show respect and a bit of friendliness, you get out what you put in.”
“We had a great experience with Box & Ship from Pasadena, they have an outstanding service and the communication was great during the whole process. They helped us packing and shipping 5 paintings and made a custom crate for us, and everything arrived safely even though the crate suffer some small damage during transit. Highly recommended provider if you need any help shipping fragile items from that area in California.”
“This place has truly been a lifeline for me. Its welcoming atmosphere, combined with the kindness, professionalism, and courtesy of the staff, makes it a place I genuinely look forward to visiting again and again.”
“Service was very quick. I was literally in and out in less than 5 minutes. Staff has been nice and helpful. And the convenience of the location. It's in the center I frequent. And it's at a nice walking distance.”
“My local UPS store has a very friendly helpful staff that deliver a quick and efficient service. Hardly any lines or waiting. They're the best for all my shipping needs and returns.”
“Excellent customer service! Tom did an amazing job in picking up my package securely wrapping it and delivering it to my residence. Great communication the whole way reasonably priced and quick service. I wouldn't go anywhere else nor trust anyone else.”
“Missed a UPS delivery attempt on a Friday afternoon (despite someone being home when they tried ?) and immediately came to pick up here, where I learned that the package would be sent back to the warehouse and delivered here the next business day, Monday.
Problem is, my package contained a couple hundred dollars’ worth of perishable medication and wouldn’t last the weekend without refrigeration. Linda was very kind and pulled some strings to help me arrange another delivery attempt for later this evening.
Thank you so much!”
“This is very cool.I did not know that there was such a thing as A UPS access point where I can drop off my UPS package.I was going to have to wait until the UPS store opened up but CVS is already open so I could just drop it off and give them my email address and I could track my package”
“There are a few locations in the area. I tend to frequent this location because of positive experiences. Friendly & knowledgeable staff compared to other locations.”
“I have been to 4 post office locations in the city of Pasadena CA. This one by far has the most friendliest and helpful staff out of all the locations I have been to! Seriously, I have received attitude and even hostility at 2 of the 3 other post office locations that I have done business at. If you need to do any business with the USPS in the city of Pasadena CA, this is the location you want to go to!”
“Never have I ever felt compelled to write a review for a post office, good or bad. But today I went to this post office and the employee there (Carlos) was just so kind, knowledgeable, and helpful, I felt compelled to write a review and to say “Go, Carlos!””
“PROS: very nice staff, beautiful location, usually not busy if you time it correctly
CONS: parking is annoying, if you go at the wrong time it CAN get super slow because there's only like 2 windows
But I don't know, to me the pros outweigh the cons, especially with how notorious USPS is with having rude customer service. This location is kinda serene and has nice workers usually haha.”
“Jacqui and her coworker went above and beyond to help me yesterday. There were issues emailing a file that I needed professionally printed and laminated. They came up with several workarounds and one finally worked! They were readily available to show me how to print and laminate. Suggestions for better quality card stock much appreciated! Thank you so very much for all the time and patience you showed to me.”
“I go to this location in Pasadena only because I like seeing Junior and I trust him with my transactions. Trust is the most important aspect for a customer and he has earned my trust as a representative of the USPS. Trust can be of short supply these days and he continues to earn it. All these years I've never lost a package and I ship a lot. Also, he knows other customers by name and everyone in line is happy to see him! Not all customers are right in the head though. I've seen self entitled customers become completely belligerent because they didn't get what they demanded even though it wasn't even sensible. I've seen him help direct these crazy customers nicely even when they are being completely disrespectful to him. Junior is awesome and he deserves a raise! I will be a loyal customer with the USPS because of him.”
10:00 AM - 6:00 PM
200 S Los Robles Ave, Pasadena
Shipping Centers
“I've had positive interactions the past couple of times I've been to this Fedex, mainly to mail equipment. Getting the QR code online makes it very easy and same with printing and picking up. The quality of printing has always been pretty good for the most part as long as I stay in the margins. Fedex pricing is a little high compared to other mail carriers but they will package everything for you which is a great plus.”
“10 stars for Michael, who helped me ship my packages today. He's the kind of person you always hope will help you and is so rare to actually find! A real human being, who is knowledgeable, kind, caring and professional. I feel like people like this make your day because what could have been a dull or frustrating encounter actually gives you hope in humanity. Walked out of there with everything taken care of and a great interaction as well. Thank you Michael!!”
“I recently went into this location to rent a p o box because I'm moving .
I met the two owners. Such nice helpful people. They answered by questions and very very helpful even though it was close to their closing time. ? I signed papers, paid my money , received keys for the pobox. Thank you!!”
“6 Stars to Heather working the customer service line. She helped me with my return label to send back my package from The Referee Store! She is fast and very nice! Thanks, Heather!”
“Annoosh saved my trip here. She manually entered the tracking number and I got my receipt. The male worker just wanted to send me away. But she saved the day!!Experienced, kind, CAN DO workers are worth their weight in gold for a n y company!”
“Love this small business! There’s always jazz music in the background making the visit super relaxing. Nothing like your regular post office. Highly recommend for small business owners looking for mailing services and business addres.”