The United States Postal Service (USPS) location in Pasadena, CA is widely praised for its friendly and helpful staff. Customers have noted a stark contrast in the service quality compared to other post office locations they have visited in the area. Despite some concerns about understaffing, the staff is described as efficient, pleasant, and professional. The post office is open and available without limited capacity, though COVID-19 safety measures like mask-wearing and sanitization are not strictly enforced. Parking can be a challenge, but the nearby El Nido Plaza provides additional options. Overall, this USPS location is a reliable choice for postal services in Pasadena, offering a positive customer experience.
The clerks here are always very helpful. I don’t understand the low rating for this office.
October 2023
The clerks here are always very helpful. I don’t understand the low rating for this office.
December 2022
The one employee one day before Christmas Eve had the best spirits nothing negative about him, that is why I cannot rate low. However, the understaffing of this office, is very unfair to EVERYONE.That I would rate no star.