“This office is amazing! The phone staff is kind and helpful. We were helped promptly in the office and Dr. Dong and her assistants were kind, and knowledgeable. I wish that it was closer (we are in Bakersfield) because your office is wonderful!”
“This vet is amazing. Every person we encountered that works here is friendly, kind and made us feel very confident that our dog is in good hands. I would highly recommend to anyone needing a vet in this area (we’re also from out of town so the supportive culture here was comforting).”
“We love this place! The staff is incredibly kind and welcoming, the facility is spacious and very clean, and the environment is warm and pleasant. We especially appreciate all of the staff and, of course, both doctors! Thank you everyone for the wonderful care and experience!”
“Dr. Chang, Sasha, Cindy, and everyone at Animal Medical Hospital — I can’t thank you enough for the incredible care and kindness you showed my 13-year-old Maltese. From the moment we walked in, I felt reassured that she was in the very best hands.
Your compassion, professionalism, and genuine concern meant more to me than I can put into words. I always knew exactly what was happening, and I even received a thoughtful text the next day to check on how my girl was doing. That level of care and follow-through says everything about the kind of team you are.
You truly are the best!”
“I started bringing my two bearded dragons here for their parasite and infection treatment a few months ago and the entire staff at Exotic Animal Vet Center has been amazing. From front desk, vet techs, and the doctors. They are all very knowledgeable and helpful. They take the time to listen to concerns and gave me all the information I need to get my beardies feeling their best.”
“I'm so happy I brought my Lucifer to have his neutering done here. The process was seamless, and the pricing is honestly the best you will find in Southern California.”
“Very clean facility, professional and friendly front office workers and very nice nurse and doctor. They answered all our questions and addressed any concerns. Thank you!”
“I brought a friends dog in while they were out of town. The hospital is very clean and the staff is knowledgeable and polite. The veterinarian was kind and straight forward. The dog was a bit scared and the staff took great care of her.
The reason I gave four stars out of five, is that the interior is lacking some of the more modern amenities and features that animal hospitals I've visited else where have and offer.”
“I have had two vet visits at Banfield. Both times I saw Dr Chen, who was awesome. She took the time to explain everything and answer all our questions. There was also a vet tech at the first visit whose name I believe was Brian. He was also awesome and took the time to talk to us and explain everything. The receptionist working at the first visit was wonderful, but the receptionist working there at the second visit was rude. Other than that, I highly recommend them.”
“I worked closely with Sean Burton on many deals and have only had wonderful, professional experiences with him. Not only we’re they extremely quick to turn things around but they were willing to be flexible with both mine and the clients needs.”
“We've brought our cats to Vetco Pasadena for several years, and Dr. Pohl and the entire team have always been wonderful to work with. We couldn't ask for a more compassionate veterinary practice.
What stands out most is the kindness and empathy shown by everyone on staff, especially Jasmine. During a very difficult time saying goodbye to one of our cats, they treated both him and our family with genuine care, patience, and respect. They thoughtfully had us handle checkout and arrangements for his paw prints beforehand so we could focus entirely on his final moments.
We are deeply grateful for the support we received and highly recommend Dr. Pohl and the Vetco Pasadena team.”
“I’m a dog trainer and I’ve came across this veterinarian helping a client handler her dog during a vet visit. I gave them a call seeking information for traveling with a pet and the secretary Evette was above and beyond one of the best customer service phone calls I’ve had ever.”
“Ms Howes is the most loving and caring vet I have ever interacted with. I have owned cats on and off my whole life (mom was an animal lover, I got my own pet immediately after moving out)…..and across all the states I’ve lived in, and all the vets (emergency and non) that I’ve had to visit, I’ll say that this woman stands out. She was so careful with handling my kitty, she didn’t stress him out, she explained things clearly to me, and made sure to keep the treatment on the thorough but economical side. I didn’t feel any upselling pressure, and because of that, I will definitely be booking an appointment for my other adopted kitty. This will be their regular vet now.
Office is clean. Front desk staff is friendly and very helpful. Barely any wait time. Treatment rooms are sparkling clean and look well stocked. Even the air vents look like they’ve been wiped clean. (Don’t even see that at UCLA hospitals!) No weird smells. Easy to park, not far from freeway exit.
Highly recommend. Ten stars!”
“I was going through my (recently passed) cat's things and I found two business cards from here. Though I will never be a client now that my baby is over the rainbow bridge, I need everyone to know the care these doctors and techs had for my sweet, old man.
Dr. Yang and Dr. Allsup are absolute superstars of care. For 3 1/2 years they listened and helped my cat like he was their own. They are quick with advice and make it a point to make everyone I've seen them interact with remain calm. Techs like Michelle, Daisy, Raven and Samantha (and others) are kind and wonderful women. No one here ever made me feel stupid for learning new ways to care for my animal, and they were always checking in on things he needed. As a college kid with her first cat by herself, they felt like a safety net, or another family I could ask advice from, and I'm so glad they were the ones to care for him up until earlier this month when he decided it was his time & he was done fighting.
I am devastated, but I feel grateful to this team. It's not likely II'll have it in me to have another furry companion anytime soon, please know if you have a cat and want them cared for, take them to the kind hearts that work here.
Thank you for everything all of you did for Patches.”
“As I am reading a bunch of these reviews I see people are very ignorant not knowing everyone is human. Things get lost even in the most prestigious locations. Anyways just have to rant about that really quick. I had a great experience..I made my appointment through the Petco app and the questions and prompts were awesome no delay very quick and easy to use. I made my appointment for 8:30am thinking everybody would be groggy but no I showed up ON TIME, a lot of people get mad when people are upset when they are late. How about you show up on time and see their mood then. Anyways I was welcomed with a smile and they asked if I was the 8:30 appointment I said yes and my cat's name. They sat me down for 2 minutes and took me to the room. Sat there while a assistant got information about my cat and we weighed her and all that fun stuff. The Doc came in about 5 minutes later and asked me what was wrong and I mentioned all the details. I was told a list of issues/problems. As well as solutions clinically or at home. As well given option to what to do text, exam wise. They don't charge you whatever they ask what yo want to do for your pet and tell you the cost. Anyways I went home with an exam for my cat and medication and she recovered after the medication and I had a very pleasant visit at this vet. Thanks for reading my long review of this vet. Thanks!”
Open 24 hours
2121 E Foothill Blvd, Pasadena
Veterinarians
“My five dogs and cat are ongiong patients of this clinic. Each one has required special care and this clinic has been the absolute best. My pets are my family but I would actually trust my human family with this clinic as well. I recommend everyone I know to them. The facility is clean, the whole team is kind, careful and highly skilled and I cannot say enough great things.”
“I wouldn't easily trust any other vets for the sake of my dogs' health other than Dr Christina Fan at the Pasadena Pets Vet. Very knowledgeable yet honest with her opinions and recommendations, always giving two sides of the story, so as a pet owner, I am able to make a sound decision weighing out the pros and cons. knowledge and integrity are two key factors for a good vet.”