Wells Fargo Bank in Pasadena, CA offers personalized and convenient banking services to support customers' financial goals. The staff provides friendly and helpful customer service, often going above and beyond to assist, even during busy times. Customers appreciate the knowledgeable team members who help with setting up accounts, navigating the Wells Fargo App, and obtaining important documents. The branch emphasizes empowering everyday banking through self-service tools, with the option to stop by or make appointments. Overall, the staff's dedication and helpful attitude make this branch a positive place for banking needs, with deposit products available to meet various financial needs.
Olga the service manager helped me today right before closing. She went over and above to assist me! I will return to this bank. I appreciated the wonderful customer service.
October 2022
Katia was so helpful. She helped me set up the right account and also how to navigate the Wells Fargo App. She explained everything and it was all so useful. Thank you Katia
