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“I switched a CD to Coast Hills from one of the big banks. CH had better rates this time around. The person that helped with the transaction did a great job and very friendly.”
“We brought our 13 year old son in to open his first checking account. Kara was super professional, patient, and provided our son with a good base education on how to write checks, and balance his check book with the paper register.”
“I bank here but our main accounts are at another bank. I'm not sure why though, because THIS bank is the friendliest & most accommodating I've ever banked at. I've followed them from Park Street, when they were Mission Bank and our store's bank, then Spring Street and now 12th Street. The other day I needed a document notarized and Kristen ( I need to find her card & edit this to make sure I got her name right) but she reminded me of why I've hung on to this bank for my business! It's always had that small hometown feeling. And Kristen's great customer service was that reminder! She notarized my document and it was so easy. I thought that I was going to have to run all over town to find a notary & there was one right in my own backyards or actually, bank!”
“I've been banking with SESLOC for many years. Applying for a loan or opening a new account has always been easy. A couple of years ago they alerted me to possible fraudulent charges from my debit card first - verifying that I had not made the purchase - before closing that debit card to prevent further charges. They gave me the option of receiving another card in the mail or going to the branch to pick up a new card the same day.”
“Cheyenne is OUTSTANDING in customer service.. I'm completely shocked she is not higher up in this branch.. seems reading other review's you dont have managers who enjoy working with the public and take pride in what they do...She knows how to be assertive yet personable! Completely courteous and very helpful.”
“We are so pleased with Bank of the Sierra in many ways. Everyone is friendly and call you by name; including helping with challenges in banking that you dont understand. Always smiles too. More like the personal service you used to get years ago.”
“Julie Richardson is the best banking VP in town! She has gone out of her way to answer all my questions, walk me through paperwork, handled my PPP loan, and is as pleasant as a person can be.”
9AM - 5PM
545 12th St, Paso Robles
Banks
“I've been a customer for years and have used several of the branches. April C. At the main office on 12th Street just goes above and beyond! It is always a pleasure to deal with her.”
“I have only been here twice and both time received the help I needed. In fact last time the branch manager remembered my transaction. If the teller had an issue she would immediately consult the branch manager for assistance (unlike the B of A in Paso Robles). I also pay less for a cashier check here.”
“I have only been here twice and both time received the help I needed. In fact last time the branch manager remembered my transaction. If the teller had an issue she would immediately consult the branch manager for assistance (unlike the B of A in Paso Robles). I also pay less for a cashier check here.”
9AM - 5PM
194 Niblick Rd, Paso Robles
Banks
“We had to find another bank in Paso Robles when another bank closed its doors a few years ago. Chase Bank was the correct choice. They are always helpful and kind. We especially like the idea of a Private Personal Banker to help us when making difficulty banking decisions.”
“We have worked with Mary Over a long period of time now to get my dad‘s account situated so that we can assist him. Mary’s vast knowledge pertaining to our situation along with her genuine care and concern has been extremely helpful. Anytime my brother or I have called with questions or concerns. she calls us back in a timely manner. She has gone above and beyond to assist us.
Anytime I take my dad in To cash a check, withdraw money, etc. everyone there is always helpful and friendly. Mary will go out of her way to say hi.
It’s that personal touch of genuine customer service that makes or breaks a bank. If you are in need of a bank with friendly employees who show genuine care and concern, you can’t go wrong here.”
“Very kind and patient tellers. There are two ATM's outside and parking is generally very easy to access. The wait time was also very fast and the teller was knowledgeable on what I needed done.”
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“It is great to see the staff members understand the urgency and do above and beyond to make things happen. Julie is an amazing asset to the company, presenting the ARB as a top notch bank in Paso. Thank you for your professionalism.”