“Stopped by looking for an obscure plastic connector that broke in my old moen faucet. These guys had it in stock. The staff was super friendly and helpful to look up the model of my faucet (which I did not know) and to make sure that the part would fit. They easily saved me $150 plus labor to replace the whole faucet. Fun fact, they use a large noisy dot matrix printer to print up receipts. Hadnt seen one of those in years, and it made me chuckle.”
“Matt was very helpful and upfront about the beverage fridge I was interested in. It had some dents but it was brand new. If I had purchased this elsewhere I would have spent $500 to $600 more. What’s even better is that his products have the manufacturers warranty. I plan to go back for other appliances in the future. Thanks again Matt!”
“Came in real quick today for some stuff when an employee named Jordy came up to my friend and I and helped us find everything we needed! We really appreciated how kind and helpful he was especially with the store closing soon.”
“They have everything that you need from your yard to your kitchen or just some decorations for the yard.
It's hard to get help sometimes in a store like that.
However, if you know what you want, you can get it. Self checkout or have a team member ring you up and purchase your products...
They have stuff for all seasons. All projects, this is my go to place. They give you discounts if you're professional or veteran just ask...”
“This shop is great. I lost my Chris Reeve's Sebenza under about 1000 yards of earth a couple of weeks ago so I've been in the market for a new everyday carry knife. I hate buying online as there is no tactile feel without handling, which is so much of the experience with such a critical personal tool. The girl at the counter- Rayna- said hello and asked if she could help, but was respectful of my desire to just look for a bit and left me alone. After about 10 minutes when I was ready, she came over and spent about 45 minutes with me while I hemmed and hawed and went back and forth over about 20 different makes and manufacturers. I handled (and re-handled) a ton of knives trying to be sure. Besides being extremely patient, she was VERY knowledgeable about all the products and clearly had a love and passion for knives. I ended up walking out with a Benchmade mini Osborne. It wasn't an easy decision to make, but I'm very happy with my purchase. I also found another knife there that I'll be back for shortly! The service was great, they're a local company and not a giant online corporation, and you can see and handle the products they sell. Most importantly- - they care. What more do you want?? When I checked online later, the price was within a few bucks of online retailers. I'm so happy I made the time and went down to Petaluma and bought local. A happy customer. Thank you Rayna and Sonoma Cutlery!”