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“Everyone here is exceptionally kind and genuinely helpful. They take the time to answer your questions and make sure you leave feeling confident and supported. John went above and beyond, and then some, looking at my machine and trying to help me get it up and running—he really saved my embroidery dreams! All around, just a fantastic place—I highly recommend them!!”
“Had an issue right from day one with a laptop that I purchased and Mr Brown was very helpful installing the problem for me took care of it within 45 minutes of me calling him and he had a new one delivered to me the same day very helpful and dealing with Mr Brown and the Santa Rosa store so pleasure doing business with you
Greg S”
“I recently bought a Sebo vacuum from A-One Vacuums in Santa Rosa. I am very happy with my purchase- the sales process was more of a tutorial about the product. Maq devoted a lot of time with me - he is an engaging person, clearly understood my situation and halfway through the demo, I interrupted Maq to say, I have decided to buy this model- he continued on with the demo and it was like a living breathing owner’s manual- and then Parker takes over- brings out your vacuum in its packing box- taking parts out and explaining what I had just learned…so helpful
I left with my vacuum “assembled”, no packing materials to deal with, it works great and I am happy I went there.”
“My experience at PBK was terrific. We walked in at 4:15 last Friday and was warmly greeted by the front desk. We were looking for 2 replacement parts (different brands and fixtures) that 2 plumbers had difficulty finding. A big shout out for Tracey Schafer... she researched both and was able to find them for us. One she was able to get covered by the manufacturer which was great as the plumber wanted to charge us $450 for the part. We will be adding a bath and bar in an upcoming project and we will definitely back for fixtures and appliances. Tracey was helpful, friendly and knowledgeable. We have a very positive experience at PBK. Thank you!”
“I stopped in with my non-functioning vacuum cleaner that I had tried to fix. The had device suddenly stopped suctioning, and the owner offered a free check on the issue (provided he didn't have to take it apart and do a detailed diagnostic...)
Long story short: he succeeded in getting the vacuum working after a short time, and the issue was something really simple that I hadn't figured out. He could have kept it and charged me for a complete servicing, and I would not have known the difference.
But he was both honest and kind. I really, really appreciated this approach, and will not hesitate to do business with them the next time I need a vacuum repair or decide to buy a refurbished machine.”
“Hey jocks, be kind to the nerds at Best Buy! Came in just before closing time to look for a long micro-USB cable - which I was expecting to either be outrageously expensive or obsolete. It sure took me a long time in 1 section, but I struggled to find it in a second section. However in that second section, a major nerd was enthusiastic about educating my port terminology and helped me find the size I needed of what I wrongly thought was called a USBA. That what I now correctly call a long micro-USB had a good price too. The guy was so nerdy that it was funny. Thank You Nerd!”
9:30AM - 5:30PM
1513 Farmers Ln, Santa Rosa
Appliances
“The staff is Perfessional, but also small town home feel.
They are also Kitcenaid and expresso certified place to have your mixers and machines tuned- up and fixed.”
“I have purchased two appliances from Don over the last 3 years. One washer and one dryer. Both are still in my property and work great. I purchased them over the phone from him and I completely trust his judgment. He always picks up his phone on the first or second ring. We work out a reasonable price (I usually think it should be $10 cheaper though) and then he works the real magic.
Within a couple hours of me calling him he has the new unit put in in the old unit taken out.
Simply can't find this kind of old school service and white glove delivery anywhere anymore.
Don is the best.”
8:30AM - 5PM
1145 Petaluma Hill Rd, Santa Rosa
Appliances
“Thanks for having the belt available for my dryer. I did check the price online it's the samething when you add S&H. But I got my part today. Only added 10 min total to my morning commute. Beats the hell out of Amazons 5-7 days to get it to me.”
“While larger Home Depot locations may offer a wider selection, this Santa Rosa store is perfect for local needs. The staff is helpful, and they usually have everything I’m looking for. If not, it’s easy to have items delivered to the store or straight to my door, which makes it very convenient.”
“The best and only place for uhaul. She took the extra step to ask if I wanted to pay for as an extra day and miles to Nampa Idaho and it turned out we needed that.”
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“We had a great experience at Teevax. We first went to the big box stores and knew more than the salesmen at those stores (if we even saw anyone!) . From the moment we walked into TeeVax Justin greeted us and was so helpful. He didn't feel like a typical salesman. He seemed very genuine and did not try to sell us unnecessary stuff or upgrades. He was a great, no b.s. type of person and we were able to purchase the perfect appliances for what we needed. Also, the prices were fair (we got a better deal than at the big box stores). Justin also went above and beyond when we contacted him with some questions afterwards. Thank you Justin and Teevax. We will be back any time we need another appliance and have already recommended TeeVax to our friends and family.”