AutoZone Auto Parts on E Washington St in Petaluma, CA, is known for its friendly and helpful staff, especially manager Jorge. Customers appreciate Jorge’s willingness to go above and beyond, offering assistance with car issues such as replacing batteries and alternators, often at a lower cost than dealerships. One customer was able to save over $500 by having parts installed by Jorge, who even retrieved parts from nearby stores to ensure quick service. Jorge’s excellent customer service includes speaking Spanish to make customers feel comfortable and taking the time to test and diagnose problems carefully. Many reviews highlight how Jorge and his team provide a level of care not often seen elsewhere, ensuring customers leave satisfied and confident in the service. AutoZone offers a wide range of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store’s commitment to customer satisfaction and affordability makes it a go-to place for auto repairs and parts in Petaluma. Visit AutoZone on E Washington St or call for assistance, knowing that helpful service and quality parts are available.
Jorge saved the day for my family and I right before they were about to close. We were out of town and my battery stopped working. Called Autozone 30 minutes before closing and Jorge was able to help me and replace the battery for me without any hesitation. We need more people like Jorge. God bless.
August 2026
Friendly staff, helped me to confirm the right engine oil for my car.
August 2026
I came in looking for a replacement battery, and was helped by Wilmer. He was able to quickly find the correct part and advise me on the options available in store. When I made my decision, he installed the battery and was a pleasure to talk with. He was made my experience here very good 👍
