Auto Parts in Petaluma, CA

“Justin C and his team are great! Justin was very helpful and helpful professional during my whole experience with Caliber. Also, my car looks amazing and was nearly totaled!”

“Can’t say enough great things about this shop. I’ve brought many cars in and they have always given me a fair price and professional and timely service . Patrick had a real passion and actually explains thins in a way that makes sense. I will never go anywhere else. I’ve also sent friends and family and they all say the same thing . He makes a stressful situation stress free!”

“I’m not sure I can say enough good things about Charlene and the entire team at Shotwell’s Autobody.

My brand-new SUV was badly damaged in a rear-end collision, and from the very beginning Charlene went above and beyond to help me through what has been an incredibly frustrating and disappointing experience. She was kind, compassionate, incredibly responsive, and always seemed to be one step ahead of whatever needed to happen next. Most importantly, she made me feel like I had someone in my corner throughout the entire process.

As it turns out, Shotwell’s may never even have the opportunity to repair my vehicle. Because of the extent of the damage, it is now being moved to the salvage yard for further evaluation and will likely be declared a total loss. But from the day my SUV arrived at Shotwell’s until the day it was picked up, Charlene and her team could not have been more helpful.

Charlene kept me informed, answered my questions, helped me understand what was happening at every step, and genuinely cared about making a difficult situation easier. And all of this knowing that Shotwell’s might ultimately never perform the repair. To me, that says an enormous amount about Charlene, her team, and the way Shotwell’s does business.

Great customer service is easy to talk about. It’s something else entirely when people demonstrate it when there may be nothing in it for them. Charlene and her team did exactly that.

While I certainly hope I don’t need an auto body shop again anytime soon, I know exactly where I would go. I would recommend Charlene and the team at Shotwell’s Autobody without hesitation.

Thank you, Charlene, for your kindness, professionalism, and for going so far above and beyond. You made a lousy situation a whole lot easier, and I truly appreciate everything you did.

Jeff Lyons”

“Lee’s was awesome!! They made my car look amazing after I had a run in with a cement pole! And you absolutely can’t beat their prices!! I’ll be telling everyone I know and going back if ever needed!”

“We were treated very nicely great staff the only bad we were there from 1:30 till 7:pm little slow every one was very nice and did a great job I will recommend them to all my friends but pleas you need to try to be more faster at getting us out quickly to finish the deal every thing else was awesome”

“Jorge saved the day for my family and I right before they were about to close. We were out of town and my battery stopped working. Called Autozone 30 minutes before closing and Jorge was able to help me and replace the battery for me without any hesitation. We need more people like Jorge. God bless.”

“Rich and his crew have repaired several of my vehicles. Always has been a terrific experience. Great workmanship at a great price. Would recommend to everyone.
Mike B.”

“Antonio was fantastic when I returned with a problem with the installation of my rear windshield wiper. It was installed at another location almost three months prior and it had broken. I didn't have my receipt, but he was able to look up the transaction using my credit card number. He installed it correctly and provided the best service that went beyond my expectations. Thank you for hiring such awesome people!!!”

“I love this place! They were communicable, professional and friendly. My car was fixed quickly and I was updated along the way. Great people and great service:).”

“Our passenger door was rubbing the body when we opened it. Brian fixed it in a few minutes. He said it was nothing, but I couldn't have done it and thought I should pay something for the expertise but he refused to let us pay. Since he wouldn't take any money, I just wanted to leave a good review and say how much I appreciated the help.”

“First of all, you can't go wrong supporting a local business now a days. The staff here were extremely friendly and knowledgeable.
I stopped by to look for an odd retainer clip tool and they had it in stock.”

“I originally wrote a negative review regarding Hansel Toyota SERVICE department regarding a service appointment for our 2025 Toyota Prius hybrid. Hansel Toyota contacted me to ask me to remove the negative review. I told them the review was staying as is as long as the issues remain.
Carol Stephens and Jordan Thome went above and beyond to address and fix what the Service Manager, Rob Roman and Service Advisor, Juan refused to fix.

The new experience was pleasant and night and day considering my original visit. I'm still upset with the service department's original response but I am glad they stepped up their customer support this time. It is disappointing that it took a negative (and accurate) review to call attention to the situation. I hope they reconsider the customer experience for all future clients.”

“Everyone at The dealership was extremely friendly and helpful. I went in a week ago, did a test drive of an Ioniq5, and Mario could not have been more helpful. He explained everything clearly and, after looking at other options, I returned and bought my new Ioniq5 and am very happy with this purchase”

“My experience at G&C Auto Body was excellent. Lori, and Christopher were welcoming, and took care of all my car needs. They answered any questions I had. There customer service was Amazing and professional. The repairs on my car were top notch. Thank you to all the people in the shop that repaired and painted my car. It looks brand new. Thank you Christopher for taking my rental car back to Enterprise. G&C Auto Body was awesome, also their coffee was yummy! I will let my family and friends know, if they need work done on their vehicle to contact G& C Auto Body.
Sincerely
Joyce Olson.”

“Danny and the Crew is back..!!! The shop is open and active again. They took my GLE 350 the same day I brought it to them for the first time. Gave me a great deal on the price; and most importantly took amazing care of my car, and gave me back my car on the same day itself like brand new. The car needed some work; so I was surprised when they told me they would give me back my car on the same day. Danny, Luis and Juan are a great team. They treat you like family.
Honest people who does quality amazing work on your Mercedes. Look nowhere else for your Mercedes' needs.
I'll definitely be coming back only here for my car's needs.”

“Recently, my 2018 Honda Accord with 56,000 miles had multiple warning lights. Manly Honda diagnosed failed fuel injectors and a blown head gasket, quoting nearly $8,500 in repairs (8/13/26). I requested a Goodwill claim through Honda Corporate, but despite a week of multiple calls and promises, the claim was never submitted and I received no updates. I ended up going to Hansel Honda since Manly kept putting off/delaying the claim submission. At Hansel Honda, Luis Medina, the service advisor, was extremely helpful and provided frequent updates. Within 24 hours, he completed the diagnosis, submitted the Goodwill claim, and got it approved. Most importantly, Hansel performed three separate tests and determined that my head gasket was NOT blown. I only needed the fuel injectors.
Based on my experience, I strongly recommend avoiding Manly Honda, they either lied about the blown head gasket or had a major misdiagnosis. Hansel was faster, more transparent, communicative, and, most importantly, accurate. To date (8/25/26) I still have not received any update or follow-up from Manly”

“My wife and I are very pleased with Hansel Honda 100%! We purchased 2 cars from them in the past and have been treated awesome! And now through the years the service dept. has always treated us with respect. They are always very pleasant and kind on the phone and in person. ( For example, Brandyn, she always has a smile and is very pleasant to deal with. She explains everything so clear. )The only negative thing I can say is closed on Saturdays, but they deserve to have the weekend off!Those who are not happy with Hansel, maybe they are not happy people inside and they should consider that life is stressful and the more we are kind to others the more it will be reciprocated and they may become happier people to deal with!Thank You Hansel!Dale S.”

“This is the place to go for all your automotive paints & supply! I needed some color matched paint for my 1990 lexus and this was the only spot that could do it. My man Victor was on top of it and right away he came out to my car and used the special color matching camera and within minutes we had a few options to choose from. The part I like the best was we BOTH came to agreement on what paint WE thought was the closest match. Like a friend that was truly there to help. So today I ordered the paint over the phone and it was ready same day I couldn't be happier and looking forward to finally paint my lex. Oh can't forget to mention the prices are killer!”