The FedEx Ship Center provides a mixed experience for customers. While some have encountered helpful and friendly staff, such as a kind attendant with gray hair and a bob haircut, others have experienced issues with shipping procedures and costs. One customer felt bad for the attendant who seemed unsure of the procedures, but the attendant was still kind. Another customer had a great experience with an employee named Tony, who went above and beyond to assist with a package delivery problem. Overall, the FedEx Ship Center appears to offer varying levels of service, with some positive interactions balanced by challenges in handling certain customer needs.
Felt bad for the attendant when we first entered. I arrived to ship a lamp back to myself in MO. After waiting for 20 minutes, finally two other attendants popped out from the back to help. The attendant seemed unsure of procedures, but was kind. Shipping the lamp costs $200! Eek.
April 2024
Always friendly and helpful people every time I have to go in. Way better than corporate customer service!
November 2023
There was such a great experience! Very nice and beautiful lady with gray hair and bob haircut helped me with some issues. Thank you very much!
