“Casey was so kind and professional . He was so helpful with getting me the information for getting a passport.
He was a delight to have helping me. Even called other places to get me a walk-in last minute. God bless him. He needs a promotion ASAP.”
“The staff was very friendly, professional, and efficient. They helped me quickly, answered all my questions, and made the whole process easy. I had a great experience and would definitely recommend this UPS Store to others.”
“I just shipped a number of things from this facility in Petaluma. From the moment I walked in the door, Darla Was extremely helpful and polite. I was a bit high maintenance, because I had to get different labels printed and different things packaged going to different places. But Darla handled it all with aplomb! I wholeheartedly recommend this FedEx Office Center.”
“They have a 24hr self service kiosk that gives you a receipt when you drop off a package which I cannot seem to find anywhere else. When I’ve gone in to get full service I’ve always been met with kind faces and smiles. Sure they’re not peppy or on a cheer squad but that’s okay. Polite and professional is what I’ve had.”
“I use this UPS store frequently and the experience is always quite good. They are efficient and professional. They have what I need, are generous with their expertise and I can in and out as quickly as possible.”
“Fast, professional and excellent service. We had tried to ship out a large chandelier at a few other UPS stores including in Sonoma Valley (95476) and San Rafael. Neither store would ship it. We went to other shipment stores and were quoted very high prices. The Chandelier wasn't heavy but it was large. Not only were we quoted a price that was 75% less than at other places (Roughly, we paid $250 rather than quotes as high as $1,000), but the package arrived only a few days later and in perfect condition. It had to go from CA to IL. Everyone was happy. I will be traveling out of Sonoma Valley to this store in Petaluma for my future shipment needs.”
“Went to the local CVS to get a money order but that store doesn't offer that service anymore. I was able to use their ATM machine so it wasn't a total loss and I do plan to go back to shop.”
“There was such a great experience because a nice and beautiful lady with gray hair and bob haircut helped me with no hesitation with something I always had issues when my parcels were not delivered because of a typo in address and they were sent back even when I had envelopes and magazines. Well, long story short - thank you very much!”
“The lovely gal in the printing department went above and beyond going out of her way in making 115% certain my 3ft X 4ft shop drawings were printed in the highest quality possible for our most important Commercial Tile Project of the year! Thank you so very much I look forward to seeing you again soon!”