“All I can say is thank you Shiela, Silvia, and my hero Chris. These 3 folks made a not so good experience into a 5 star experience and renew my faith that there are good people in this crazy world. Mistakes happen but when they are acknowledged and made it right, that is true customer service!”
“First time here (even though I used to live in Cotati) and Robert was incredible. Very knowledgeable and friendly- he helped me immediately find what I was looking for and helped me pick up my UHaul rental truck. Can’t recommend this place enough! They are AMAZING”
“They have everything that you need from your yard to your kitchen or just some decorations for the yard.
It's hard to get help sometimes in a store like that.
However, if you know what you want, you can get it. Self checkout or have a team member ring you up and purchase your products...
They have stuff for all seasons. All projects, this is my go to place. They give you discounts if you're professional or veteran just ask...”
“I needed to purchase Dewalt impact driver. I was trying to navigate which model would be best for my type jobs. Luke came over and offered assistance. He answered all my questions and found me the best price with batteries. Well done Luke!”
“So nice to have a home improvement store that has employees ready to help you. The Blue and Orange companies need to visit this store and see what customer service is all about.”