Ross Dress for Less offers a wide selection of affordable and fashionable clothing for the entire family, along with home goods, all at prices 20% to 60% off department store prices. Customers appreciate the constantly changing inventory, which makes each visit an exciting treasure hunt for great finds from well-known brands like Nine West and Michael Kors. While the store is generally clean and well-kept, some shoppers have noted issues with customer service. Instances of overwhelmed staff, particularly at the checkout, have been observed, leading to frustration among both employees and customers. Additionally, there have been concerns about pricing accuracy, with some customers experiencing discrepancies when checking out. Despite these challenges, many loyal shoppers continue to enjoy their experiences at Ross, often leaving satisfied with their purchases and the value they receive. Overall, Ross remains a favorite destination for those seeking quality products at unbeatable prices.