Citi is a financial services company that offers a wide range of products and services, including digital banking, mortgage, personal loans, small business banking, credit cards, and investment services. The company is known for its excellent customer service, with reviewers praising the thoughtful and thorough assistance provided by its staff. Citi's Piedmont branch, in particular, is highlighted for its personalized service, with a bank manager who greets customers and helps them with their transactions. The branch is also commended for its community-oriented approach, with tellers taking an interest in customers' personal lives. The recent promotion of Blanca Hernandez to Branch Manager is seen as a positive development, with reviewers expressing their satisfaction with her exceptional knowledge and customer service.
Leila assisted me with a cash advance and deposit this morning.. She was thoughtful and thorough while explaining all the steps to complete the transaction. Excellent Customer Service.
