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“Leila assisted me with a cash advance and deposit this morning.. She was thoughtful and thorough while explaining all the steps to complete the transaction. Excellent Customer Service.”
“Hands down the best BofA branch I have ever been to.
As a small business owner just starting out I had a lot of questions - Jessie was patient, informative, trustworthy and best of all kind.
Banking can be scary and Jessie really helped me navigate how to kick off my business on the right foot. The branch manager came to wish me luck and I felt as though I had a whole team behind me cheering me on. Rare to find this type of service these days.
Highly recommend!”
“Thank you Alex Cambero for helping me. Was trying to get a wire done and they were doing appointments only. He was supposed to go on break but decided to help me instead. Thank you so much”
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“What a breath of fresh air. Personal service with a bank manager who greets you and shakes your hand. I had to transfer a safe deposit box from El Cerrito which was downsizing. Piedmont was great. The teller and the manager helped us and personally guided us to the new box. I had documents and valuables and was a bit apprehensive. There were NO ISSUES. We completed the paperwork and got our keys. We set up the automatic deduction from my account. Easy-Peasy. Thank you so much. Back-in-the day, we talked about my Girls Scout cookies and the tellers were very interested. It is a community bank. Do not let the Nay-Sayers deter you. I do miss the Saturday hours that were reduced during COVID. Still a friend place and personalized service. Who does that these days!!??”