Best Buy is a long-standing electronics store that is generally clean, well-organized, and well-stocked. Many customers report that the staff are really nice, friendly, and generally helpful, with exceptional customer service in sales and returns. The Geek Squad service receives particular praise for being super helpful, professional, and friendly, completing jobs in a clean and professional manner for a decent price. However, experiences can vary. Some customers report a significant lack of customer service and attentiveness, with employees appearing unavailable or avoiding interaction. Additionally, the shelves are often empty, making it difficult to find products, and the store can feel like it is on the brink of going out of business. While it can be a place to see products, items may not be in stock. This inconsistency leads some to prefer shopping online.
Good service, friendliness and availability of everything you are looking for
May 2024
Have been a Geek Squad customer more than once in the past few weeks, for an aging laptop - but each person I've encountered has been SUPER helpful, professional and friendly.
April 2024
Best Buy geek squad I made appointment same day to install my dash cam One of the cleanest professional best job ever with very decent price . Thank you, Robin k Carpenter in the young guy, which is work install my dash cam I forget his name very he Done very professional job .
