WestPac Labs is a patient service center that provides a positive and efficient laboratory experience. The center is known for its quick service, with patients often being in and out within 30 minutes, even without an appointment. The staff is praised for their expertise, friendliness, and ability to make the blood draw process as comfortable as possible. Patients appreciate the casual conversation and attentive care provided by the phlebotomists. While the wait time is generally minimal, the center's personnel are described as patient and accommodating, even with walk-in visitors. Overall, WestPac Labs is commended for its great customer service and experienced, courteous staff, creating a pleasant laboratory experience for its patients.
Generally a quick experience and all of the phlebotomists are great 😸
October 2025
I like the new layout, friendly staff and gentle phlebotomists.
March 2024
I have been coming here regularly for physician-ordered blood draws. They have been consistently courteous, good humored and professional. I can't remember there ever having been an issue. The place operates like a well-oiled machine. I can't understand the negative reviews.