Kamps Propane is a well-regarded business known for its professional and helpful service. Many customers express satisfaction with their propane delivery, noting the efficiency and friendliness of the staff. For over eleven years, clients have enjoyed reliable service, including easy billing options and prompt refills. While most customers appreciate the quality of service, some have raised concerns about customer service experiences, particularly regarding communication around late payments. One customer mentioned a frustrating incident where their service was cut off quickly due to a late notice, leading to feelings of neglect. However, after speaking with a representative, they were able to resolve the issue and received kind assistance, which improved their perception of the company. Another customer shared a positive experience during an emergency situation, highlighting the quick response from management, who addressed a low propane tank issue promptly. This incident showcased the company's commitment to customer care, even outside regular hours. Overall, Kamps Propane is recognized for its reliable service and helpful staff, although some customers suggest improvements in communication regarding billing and late payments.
This company is terrible and they are literally thieves. If you are on the automatic monitoring they will come and fill up your tank at a price that is nearly twice as much as signiture or 49er even when you aren't low. Now you are either stuck paying twice as much for propane or $200 for a restocking fee to cancel service.
May 2025
I have NO idea why anyone would be upset with this compay. We have had them for about 11 years and they have always been professional and helpful. I think people that have an issue , should call customer service and tell them how important it is that they get service asap.
March 2025
i dont know much about kamps but i have their propane and the hot water works great! i live in cameron park and works great! i live in a duplex and i share a propane tank with our neighbors but its sweet! our water heater leaks sometimes but i guess its not kamps' fault.
