J.S. West is a family-owned propane company that has earned a strong reputation for its reliable and friendly service over the years. Customers appreciate the thoughtful approach of the delivery drivers, who often call the night before to confirm delivery times. One customer shared a heartwarming experience with a driver who left a kind note while they were unwell, highlighting the personal touch that J.S. West offers. With over twenty years of experience using J.S. West across multiple properties, clients express satisfaction with the professionalism and knowledge of the staff. The office team is described as friendly and always willing to help with any issues. Customers also recognize the manager's expertise in the propane industry, contributing to a positive experience. Many reviews emphasize the company's commitment to customer service, fair pricing, and quick response times, especially during challenging weather conditions. J.S. West stands out for providing local representatives who ensure better communication and support compared to larger call centers. Overall, satisfied customers recommend J.S. West for its excellent service and dedication to meeting their needs.
We've been with JS West/Placerville for several years. The delivery drivers have always been friendly and professional. The office staff have been friendly, knowledgeable, and always willing to help regardless the issue. Justin, their manager, has always helpful and is very knowledgeable of the propane industry.
November 2023
I have nothing but excellent things to say about this family owned company! JS West values customer service, fair price, and excellent service! The best in the industry!
October 2023
Excellent customer service and reliable! So happy we made the switch from our previous propane company to a company that actually cares about its customers. JS West is trustworthy and very professional! Highly recommended!
