Floor & Decor in Pleasant Hill, California, is a top destination for high-quality flooring options, including tile, wood, stone, laminate, and luxury vinyl. Customers appreciate the vast selection of cabinets, countertops, and installation materials available for both contractors and DIY enthusiasts. The store offers expert design services and convenient free in-store pickup, making the shopping experience enjoyable and efficient. Reviews highlight exceptional customer service from staff members like Melissa, Jason, Cameron, Vanne, and Dee. Customers praise Melissa for her design expertise, making bathroom remodels easy and fun. Jason receives accolades for his eagerness to assist and knowledge of products. Cameron is recognized for his patience and helpfulness when guiding customers through orders. Vanne and Dee also earn high marks for their pleasant and attentive service, contributing to a positive shopping atmosphere. While some customers experienced issues with certain staff members, the overall sentiment emphasizes the helpfulness and dedication of the Floor & Decor team. The spacious store can be overwhelming, so customers are encouraged to come prepared and consider scheduling a free consultation with a designer. With an extensive range of products and a commitment to customer satisfaction, Floor & Decor remains a favorite for homeowners and contractors alike.
Mely was very helpful on helping us with our new remodeling bathroom she was very patient with us and always with a smile I really appreciate your help Mely
November 2025
I would give Melissa Lange ten stars if I could. She has an excellent eye for design, listened to what I wanted/didn’t want, and provided invaluable design and product recommendations. She made the design process for my bathroom remodel fun and easy versus overwhelming. Highly highly recommend Melissa at Floor & Decor!
November 2025
Michael V was fabulous and helped us two old ladies. Polite and kind. Bravo
