H&R Block provides professional tax services that help clients with their tax needs and maximize refunds. Customers can choose to visit their local office or use the Digital Drop-Off service to work with tax pros from home. The staff is known for being kind, patient, and professional, explaining everything clearly and addressing concerns to ensure clients feel comfortable and satisfied. The offices prioritize safety by deep cleaning, disinfecting high-touch areas, and practicing social distancing. Many clients have had very positive experiences, praising specific tax professionals for their helpfulness and expertise, which often results in savings compared to online options. While the overall experience is highly recommended, some mention minor issues like low phone volume and background noise. Overall, H&R Block is seen as accessible, customer-friendly, and committed to providing quality service in a safe environment.
Super knowledgeable staff! Meimei is an awesome tax preparer! Great service and clean office. The best place for taxes in Pleasant Hill!!
April 2026
They were terrific. We actually went from a private accounting firm to this H&R Block because our taxes were a little complicated and the whole staff was so patient and helpful. They helped us file multiple years. Seamless process and we even came out in the green when we were expecting to owe.
April 2026
I had a great experience. They were very professional, organized, and made the whole tax process simple and stress-free. They explained everything clearly and answered all my questions. I highly recommend their services!
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
