H&R Block provides professional tax services that help clients with their tax needs and maximize refunds. Customers can choose to visit their local office or use the Digital Drop-Off service to work with tax pros from home. The staff is known for being kind, patient, and professional, explaining everything clearly and addressing concerns to ensure clients feel comfortable and satisfied. The offices prioritize safety by deep cleaning, disinfecting high-touch areas, and practicing social distancing. Many clients have had very positive experiences, praising specific tax professionals for their helpfulness and expertise, which often results in savings compared to online options. While the overall experience is highly recommended, some mention minor issues like low phone volume and background noise. Overall, H&R Block is seen as accessible, customer-friendly, and committed to providing quality service in a safe environment.
Very great experience overall. Imran was amazing, I would highly recommend him to anyone! He was super kind, and patient with me as I was gathering documents that I did not realize that I needed beforehand. He helped me save quite a bit of money from compared to what I was getting on turbo tax.
February 2024
Jemma was very professional. As she worked she explained everything and answered all my concerns. I was really stressed when I came to the office, but left with a smile. Im really comfortable with the outcome. And I would definitely recommend! Definitely 5 stars ? ?
August 2023
Always easy setting an appointment and canceling so will return next year
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
