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“We had a terrific experience purchasing a new couch this spring. We have purchased from Bassett multiple times because of the quality construction and stylish designs. Cece was wonderful to work with. She is knowledgeable of the products, listened closely to our needs, and recommended options that were right for us. We never felt like we were being pushed or over sold, and after a few months, we are still loving our new couch!”
10AM - 8PM
1245 S Main St, Walnut Creek
Mattress Stores
“The sales woman was very knowledgeable and didn’t pressure us on a sale. There was a sale that we were able to take advantage of as well. Happy with the service and will recommend this store to friends!”
10AM - 8PM
1100 Concord Ave Bldg B, Concord
Mattress Stores
“Mattress Firm has been extremely helpful. We ended up returning our purchase and bought another. Hassle free, answered all questions and explained all the items on the invoice.”
“Best experience ever. My wife and I walked in and Josue greeted us promptly and asked what we were looking for and within a few minutes we were getting rung up. Josue is very knowledgeable, friendly, and efficient. This is our second bed from this store and will continue to buy from this location because of the smart and friendly service we received. 10/10 Josue!!!!!”
“Marina was great. She didn't apply pressure and allowed me to test out the beds to find the best one. She suggested I try the LuxeAdapt and that's what I ended up going with. I also bought a bunch of pillow and accessories and she even helped me bring them to the car. I am super happy I made the decision to get a Tempur-Pedic.”
“We are very happy with our purchase. From the time we entered the store we were treated with utmost personal courtesy and honest information.by DanielJames..This store is worth a visit.”
“We needed to upgrade a few details on our bed that we love that we purchased a couple of two or three years ago. The staff was amazing in the Walnut Creek store helpful. Checked a lot of details out for us helped us set up a delivery date that works for us you guys are the best.”
“Bill was amazing and made the experience well worth it. Broke down everything so that I can understand and was crystal clear on everything. This shud be your first stop shop. Great prices and they are super friendly”
“They let me sit in the chair I was thinking of buying for as long as I wanted and offered to let me come back with a laptop and spend time actually working from it before purchasing.
I did ultimately purchase, and there was no mark up vs buying directly from the manufacturer.”
“Friendly, informative, good prices. Delivery crew was spectacular, even helped me rearrange the living room when they dropped off the sectional we ordered. Only reason I'm not giving 5 stars is they can be hard to reach on the phone if you need to speak to someone.”
“Bought a bed, ottoman, and couch. Good experience and lowest prices I saw. until the ottoman never showed. And the location handled it poorly always putting me off until the owner got in, and he was never in. Called 4 times and showed up in person. Yet I’m
Still ottoman-less and refund-less.
Update: ottoman received along with a $100 store card after 2nd delivery attempt.
Previous rating was 2 changing to 4.”
“Sondy was a great sales person. He made me feel respected and he listened to my needs. There was a rang of options at this location and I will be making all future purchases from this location.”
“Love this place! Great selection of quality furniture! Lots of options to make your house a home! In addition to a great store, they have A+ customer service! Julio was AMAZING and provides TOP NOTCH assistance! So glad we were able to work with him. We love our furniture and are repeat customers; our stuff from 10 years ago still looks FANTASTIC!”
“Manny and Andy delivered outstanding customer service. Their expertise was clear as they addressed every question with precision. What truly set them apart was their genuine honesty and transparency, which was instrumental in guiding us to the absolute best bed and bedding solution for our budget and preferences. They made the decision process easy and completely trustworthy. Thank you for the wonderful experience at your store!”
11AM - 7:30PM
1680 Willow Pass Rd suite A, Concord
Mattress Stores
“Thank you sam for helping me finding what i was looking for
Great furniture and amazing service! Sam was very helpful and friendly. Highly recommend this place!”
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“This was the first time we entered this business and we were not disappointed. They were very helpful in the selection of a mattress and made adjustments to the height of the frame for proper fitment. We would recommend this business to others.”