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March 2024 by Em S.
I ordered a Singer Sewing Machine through Michael's. It arrived today but clearly was an open box. Nothing was factory packaged. I'm now concerned that I paid full price for a piece of equipment that has been used and sent back. Next time I will not buy from Michael's.
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March 2024 by Roy E.
Needed some stuff today came in got stuck at self checkout and Cassidy came to save the day she is awesome someone buy her lunch
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February 2024 by Carol Slanina
I was looking for something to set a round crystal on to display. I didn't find one but I love going to Michael's. As a florist I go there a lot.
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February 2024 by Carolyn Phinney
Hard to find things so adk an employee. Nice selection.
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February 2024 by Dl H.
I'm not a difficult customer to please. I can find my own merchandise without asking for help. I rarely ask questions about prices or coupons. Many times, I order online and come into the store only to pick up the merchandise. I smile, say Hello, and always say thank you. But the cashiers in Pleasant Hill are so cold, dismissive, and unfriendly. All I need to do is pick up the order, but they glare resentfully, never speak a word of greeting or thanks, and just grunt when spoken to. Example: I tell the cashier: "Thank you ! Have a great day." Cashier reply: Grunts "ugh" and turns away. Clearly, there is NO staff training on even the most basic courtesy towards customers. Very disappointing.
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February 2024 by Tamara Myers (sdbadgrl25)
Always have what I need
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February 2024 by Farrah F.
I'm generally super happy after going to this store, but my wallet is usually crying because I almost always end up getting more than I actually really need. (In my defense, I've been trying to get back to trying to make cool things again, and my friend and I want to do baking/Bob Ross paint nights, so how could we not come here, especially when there are so many sales to be had!?) Anyway, I adore the sales + the staff is really nice/helpful/patient here. I've done a good amount of "ship to store+pickup" as well as "browse through the aisles and grab what I need(/want)" and it's never taken long for either of these. (I also really like that the app will tell you exactly what aisle the item you're looking for is in...)
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February 2024 by Jonathon Gray-Ward
Store was sold out of every thing that I was looking to buy for my projects. Very disappointing.
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February 2024 by Mauricio Alejandro Ramirez Alegre
Nice place, and very good frames for photos and posters
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February 2024 by Vanessa C
Always try to come here for the kids events and the staff there while young have been always been very accommodating and very welcoming. This location does not have a private room for the kids events, but there's more than enough space in the front of the store.
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February 2024 by Un Known
craft store that has a little of everything. great store.
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February 2024 by Ainslee Smith
They were helpful but I don’t know they didn’t have a great selection but enjoyed myself
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February 2024 by Tithi Sain
I didn't like the attitude of the shopkeeper but they had a nice collection
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February 2024 by Tine Reyes
Found what I need and more! Also, I like that they are converting into mostly self check out!!!!
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February 2024 by Antonette Barrett
The employees are always so nice and knowledgable