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August 2025 by Mario Cordova
Awesome every time
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June 2025 by Milt Smith
Have had a mailbox there for nearly 8 years, great service, helpful customer service. Never a problem.
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February 2025 by Evelyn Miller
Friendly and efficient service with multiple ways to send a package.
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January 2025 by Cheryl Hazell-Small
Personnel are very professional and helpful. Quite client centered.
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January 2025 by Victor H Mariscal
This time a couple ladies tell me how Amazon delivers my stuff, She was rude about me bringing my box the way I get it
After a long discussion I showed her the picture and pruf the box was the same
She did return my box
If you need to return on ups in Michel they have the service and don't suet the customer
I don't know where they get the training for customer service, probably in the military
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January 2025 by Raphael Woods
The whole staff team was very nice and very professional. They took care of my To my specifications, thank you very much. Keep up the good work.
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September 2024 by Farzad Jahandar
Forced to buy sleeve bags for a return that doesn't require it
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September 2024 by Loryn Taylor
Troy at the UPS store in Pleasant Hill was very professional, friendly, knowledgeable, patient and quick. He was aware of every customer and helpful on the ball! Well done!
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September 2024 by Guy Cole
Very reliable store, always busy but the line moves quickly. You want to park in the back (not on Crescent).
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July 2024 by sampath ram kumar putta
Lot of people waiting in Queue and there’s no self kiosk to drop off the smallest items like Whole Foods have. Plus if anyone of the members in Queue is doing a notary then you are going to wait for good 30 minutes ?
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July 2024 by Hoodlum 415
Terrible costumer service! the Indian woman and Caucasian man both were very dismissive, non helpful and chose to help other customers in the middle of my transaction.
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July 2024 by Francesca Rojo
I had an Amazon return with the option to bring in “no box and no label”, returned the item at this location in its original box, and they refused to tape it in order for me to return it. They have tape rolls for their shipments sitting on the counter behind them. Instead, they made me purchase a roll of tape which has a starting price of $9.99 for the smallest size. I purchased the cheapest one and reiterated that this is a ridiculous situation.
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May 2024 by lena venice
Absolutely the worst ups store I’ve been to. I rather use other stores or whole food to return my Amazon package. Worst customer service from that fat old ugly woman.
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May 2024 by Mona Atashigolestan
The old lady at this store had a very bad attitude with all customers.
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May 2024 by Alan Santiago Trujillo casillas
Because they deliver what they promise
