The UPS Store #3769in Pleasant Hill offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The locally owned and operated business is dedicated to providing helpful and efficient service to its customers. The staff, though not always the friendliest, are generally professional and knowledgeable. While the store can get quite busy, with long queues at times, the overall experience is satisfactory, with some customers praising the exceptional customer service provided by staff members like Gaylin and Troy.
Bonnie at the Crescent UPS store 3769 in pleasant hill CA was friendly, efficient, helpful, and calm. So grateful!!
July 2026
The customer service representative Bonnie. Hands down the nicest person I've met in this kind of work. I was so nervous about doing my first ebay. But she guided me through everything. Offering insurance, delivery time adjustments, packaging choices.... everything. I will definitely do all my shipping hopefully through... read full comment
June 2026
Very long line just to return a package due to understaffing.
