Bay Home & Window is a leading and highly awarded supplier of custom window products and custom built-in organization systems, based in Pleasanton, California. Founded in 1994, they have completed over 100,000 installations. The company is dedicated to providing quality products and outstanding customer service, offering free in-home design consultations. Reviews consistently highlight that the company truly cares about the customer and is committed to providing a positive experience. The process from sales to install to follow-up is frequently described as excellent and flawless. Customers report that the staff is professional, helpful, patient, kind, polite, courteous, accessible, and genuinely caring. Installers take great pride in their work, showing compassion and attention to detail for a perfect installation. The company demonstrates a strong commitment to service, with a quality assurance department that follows up after a job is done to ensure everything is okay. Even when issues like delays or installation problems occur, the ownership is noted for prompt, personal responses and a genuine effort to resolve the situation, which completely changes customers' perspectives. Customers highly recommend Bay Home & Window for their dedication to quality and customer service.
Great service! Alexia and Elario are polite and professional.
January 2026
Excellent job for the installer Robert Averilla. He did great job.
November 2025
Bay Home and Window is the best! I had the pleasure of working with Nui Anaya who helped us pick out blinds and shutters that looked awesome in our home. He was very kind and patient through the whole process. The company also offers very reasonable pricing aside from doing quality work. Highly recommended!
