Home Improvements in Pleasanton, CA

“From 1-Star to 5-Stars:I initially left a 1-star review because of delay, poor communication and installation.. However, I was truly impressed by the owner's prompt response and genuine effort to resolve the situation. They took the time to call me personally, listen to my concerns, and explained how there was a gap in communication, and offered to resolve the installation issue by having someone come back to check the installation.I'm happy to report that the shades are nicely installed and functional. This experience completely changed my perspective. Mistakes indeed happen occasionally and what differentiates good businesses is their ability to fix the problem. They truly care about their customers and are committed to providing a positive experience. I would highly recommend them to anyone looking for installing blinds or windows.”

“Came here a couple of days ago with my girlfriend to purchase some lumber for a project that we had in mind at home. Was immediately met by Rigo (sorry if I misspelled this) who's customer service was exceptional. Told him the project we had in mind, and he went above and beyond with helping us choose the materials needed. Spent the time to go over details and listened to all the questions we had. He was truly an all star. I'll be coming back to this Home Depot for all my future projects! Thanks Rigo”

“I had the mind-numbing task of making my elderly father's kitchen functional: sink, faucet, instahot thing, dishwasher, microwave, fridge and garbage disposal. My dad and his wife don't agree on a single frrakin' thing. They even fought which kind of faucet. So, compromises had to be by me. Poor home depot design associate, Cathy Stoik, was caught in the middle. What fabulous human being! Cathy worked with me through all of it. I cannot stress enough how wonderful and kind Cathy was through the process. I think she went above and beyond what most sales associates would have done. If you need appliances go see Cathy!”