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“Great service with my local Pleasanton Enterprise. I had to get a rental through my insurance and they helped explain how it works and what I would owe on my end. My car repair is taking longer than expected and they have been in contact with me to make sure I have a vehicle while I wait! They even reached out to the collision repair place for me! Thank you for everything”
“Avis is great but the billing is horrible. I rent month to month contracts and pay weekly so they charge every week they hold the transaction until they you close the contract. The contract is only good for one month then you close it out. So they hold all your transactions. You payed every week until you close it out. they still have the holds on the transactions then they charge you the full amount for example you paid three payments $400 they hold those and then they charge the 1200 so they charged twice but you get the money back on the holds within 3 weeks I don't know why they can't release the money right away they won't release it until it's closed once it's closed then the holds on those amounts will get released within 3 weeks that's just way too long to wait for your money. I had a complaint because I never got my money back on the holds after I made a complaint then they released it 2 to 3 weeks later Enterprise never did this to me every month I gotta deal with this. But if you have too much money then you don't have to worry about it I don't have too much money so I have to worry about it I always have to have at least $2,000 in my account at all time to rent this car for the month other than that they're really nice”
“Wow. The customer service was absolutely fantastic. The woman that was there had such a great personality and her customer service skills were impeccable. I would recommend this place as they will go out of their way to help you. The truck rental was clean, sanitized and great condition.”
“Great location! We had an issue with a car we picked up at SFO, and the gentleman at this location (forgot to ask his name) was very kind and got a new car for us.”
1 - 4PM 8AM - 12PM
4855 Hopyard Rd #10, Pleasanton
Car Rental
“James and Lupe are amazing in getting the vehicle for you in a timely manner. I have to hand it to them with short staffed they still get everything moving quickly so you don't have to wait very long”
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
“Staff was very professional and efficient, especially Nikhil who helped me when I picked up the truck.
Great experience overall and very well priced.”