Car Rental in Pleasanton, CA

“Outstanding Service and Seamless Experience!

We recently rented a 15-passenger Ford Transit van from this Enterprise location and had a fantastic experience from start to finish!

The pickup and drop-off process was remarkably smooth and hassle-free. A special thanks to Kate, who was extremely helpful, attentive, and professional throughout. The team maintained constant follow-up and provided exceptional support during our entire rental period, ensuring everything went without a hitch.

Highly recommend this location to anyone looking for stress-free vehicle rentals and top-tier customer service!”

“Avis is great but the billing is horrible. I rent month to month contracts and pay weekly so they charge every week they hold the transaction until they you close the contract. The contract is only good for one month then you close it out. So they hold all your transactions. You payed every week until you close it out. they still have the holds on the transactions then they charge you the full amount for example you paid three payments $400 they hold those and then they charge the 1200 so they charged twice but you get the money back on the holds within 3 weeks I don't know why they can't release the money right away they won't release it until it's closed once it's closed then the holds on those amounts will get released within 3 weeks that's just way too long to wait for your money. I had a complaint because I never got my money back on the holds after I made a complaint then they released it 2 to 3 weeks later Enterprise never did this to me every month I gotta deal with this. But if you have too much money then you don't have to worry about it I don't have too much money so I have to worry about it I always have to have at least $2,000 in my account at all time to rent this car for the month other than that they're really nice”

“Wow. The customer service was absolutely fantastic. The woman that was there had such a great personality and her customer service skills were impeccable. I would recommend this place as they will go out of their way to help you. The truck rental was clean, sanitized and great condition.”

“Fantastic experience..took the car in Anaheim- was to return at SFO -had some urgent issue to attend on the day of return- so called Budget office to request a change in location for drop off to Pleasanton- done almost instantly- this morning, we drove into Budget and almost done with the return in just 2 mins- Awesome...no questions,no additional formalities
Biz as usual
Anyday with Budget!”

“Lupi, the professional at this Hertz location, was incredibly helpful and ensured a seemless return of the rental car. She, by herself, was taking care of the entire office and customers, all by herself, which was supercool. Great customer service!”