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“Great service with my local Pleasanton Enterprise. I had to get a rental through my insurance and they helped explain how it works and what I would owe on my end. My car repair is taking longer than expected and they have been in contact with me to make sure I have a vehicle while I wait! They even reached out to the collision repair place for me! Thank you for everything”
“I rented a 15 passenger van for 4 days. They customer service amazing, had me checked out in 10 minutes and the car was brought around 10 minutes after that. I was able to upgrade to the Mercedes benz so that we could stand up like adult for my Bachelorette weekend. Wouldn't have changed a thing about my rental. Diesel gas was expensive, but not their fault at all, especially giving it was more on the luxury side of vans. Returned it yesterday amd deposit should be sent back soon. Great place especially the one I went to. The workers were very friendly, open, caring and helpful. Thanks so much for helping make my Bachelorette weekend leading into my wedding great.”
“I scheduled a rental for September 28th at 10 a.m. I was a little late because the office has moved so it's been a while since I've rented from Enterprise.. I walked in & place was busy I mean packed inside.. The gentleman who were working inside greeted me nicely and said that they would be right with me, I got a very nice rental very spacious super clean I was very happy thanks again Enterprise.. ??”
“Avis is great but the billing is horrible. I rent month to month contracts and pay weekly so they charge every week they hold the transaction until they you close the contract. The contract is only good for one month then you close it out. So they hold all your transactions. You payed every week until you close it out. they still have the holds on the transactions then they charge you the full amount for example you paid three payments $400 they hold those and then they charge the 1200 so they charged twice but you get the money back on the holds within 3 weeks I don't know why they can't release the money right away they won't release it until it's closed once it's closed then the holds on those amounts will get released within 3 weeks that's just way too long to wait for your money. I had a complaint because I never got my money back on the holds after I made a complaint then they released it 2 to 3 weeks later Enterprise never did this to me every month I gotta deal with this. But if you have too much money then you don't have to worry about it I don't have too much money so I have to worry about it I always have to have at least $2,000 in my account at all time to rent this car for the month other than that they're really nice”
“I brought my 2017 Dodge Challenger in for body work to be done on the front bumper. Elias and his team are genuine people and they did a beautiful job fixing my challenger! Highly recommendService: Body & Trim”
“I love RELIANCE Rent A Car. The Owner is Respectful & The cars are Reliable and real Nice & Clean. I always go to RELIANCE for all my Rentals.No other Rental can beat their Price!”
8AM - 12PM 1 - 5PM
2005 Crow Canyon Pl Suite 134, San Ramon
Car Rental
“My experience with the San Ramon location has been nothing but positive. My Tesla has been sitting at the body shop due to an accident (not of my fault) and the customer service here has been great. The day I went to get the rental, the gentleman (unfortunately I didn’t get his name, but he’s Asian) was working all by himself due to lack of staff. He was doing the best he could, running around, answering calls, answering all my questions. He was so patient. I’d definitely rent from here again bc of the customer service.”
8AM - 4:45PM
2551 San Ramon Valley Blvd Ste 106, San Ramon
Car Rental
“This is a convenient location for us. The service is excellent, although the cars can be dirty when you pick them up. I have had to clean the car windows a few times.”
“Wow. The customer service was absolutely fantastic. The woman that was there had such a great personality and her customer service skills were impeccable. I would recommend this place as they will go out of their way to help you. The truck rental was clean, sanitized and great condition.”
8AM - 4:45PM
4003 Pimlico Dr, Pleasanton
Car Rental
“Great location! We had an issue with a car we picked up at SFO, and the gentleman at this location (forgot to ask his name) was very kind and got a new car for us.”
8AM - 4:45PM
2551 San Ramon Valley Blvd Ste 106, San Ramon
Car Rental
“I rent Budget’s cars through the Costco Travel system to get a good price. Never had a problem with customer service at this location.
That said, some of the vehicles I rented here have had low tire pressures; I recommend you to check tire inflation for any vehicle you rent here.”
8AM - 4:45PM
2551 San Ramon Valley Blvd Ste 106, San Ramon
Car Rental
“I rent Budget’s cars through the Costco Travel system to get a good price. Never had a problem with customer service at this location.
That said, some of the vehicles I rented here have had low tire pressures; I recommend you to check tire inflation for any vehicle you rent here.”
8AM - 12PM 1 - 5PM
4855 Hopyard Rd #10, Pleasanton
Car Rental
“I had a great experience here compared to the disaster at the San Leandro location. Katrina was excellent to work with over the phone and in person. The other associates work well in sync with one another thank you Katrina for going above and beyond with assisting me. When returning the car, it was a breeze Destiny was able to confirm and explain details
Thank you oh so much”
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“Staff was very professional and efficient, especially Nikhil who helped me when I picked up the truck.
Great experience overall and very well priced.”