FedEx Ship Center in Pleasanton, CA offers a range of shipping and packing services, including boxes, supplies, and FedEx shipping options. Customers can have shipments held for pickup or schedule residential deliveries through FedEx Delivery Manager. The center provides cost-effective options such as expedited, standard, and economy shipping services, with FedEx Ground reaching more locations faster than UPS Ground. Many customers have praised the staff for their friendly and helpful attitude. Multiple reviews highlight the exceptional service provided by employees like Lynette and Jammie, who go above and beyond to assist customers, even in stressful situations. Lynette is recognized for her calm, friendly approach and her efforts to make each visit smooth and personal. Jammie was appreciated for her gentle guidance and thorough attention, especially during emotional moments such as last-minute printing needs for funeral programs. Additionally, the staff's dedication extends to resolving issues, like tracking misplaced packages. Overall, the team at this FedEx location is described as wonderful, caring, and committed to providing excellent customer service, making each visit a positive experience.
It was close to my office, the parking was easy and the service was incredible.
May 2025
Super helpful and friendly staff. They helped me with shipping a document internationally. Might sound simple, but it came with a few hiccups, which the folks here helped me navigate with grace. Thank you!
January 2025
Lanette and Ray at the FedEx shopping center just provided me an excellent customer service! Wonderful people! I will definitely return next time!!!
