FedEx Ship Center in Pleasanton, CA offers a range of shipping and packing services, including boxes, supplies, and FedEx shipping options. Customers can have shipments held for pickup or schedule residential deliveries through FedEx Delivery Manager. The center provides cost-effective options such as expedited, standard, and economy shipping services, with FedEx Ground reaching more locations faster than UPS Ground. Many customers have praised the staff for their friendly and helpful attitude. Multiple reviews highlight the exceptional service provided by employees like Lynette and Jammie, who go above and beyond to assist customers, even in stressful situations. Lynette is recognized for her calm, friendly approach and her efforts to make each visit smooth and personal. Jammie was appreciated for her gentle guidance and thorough attention, especially during emotional moments such as last-minute printing needs for funeral programs. Additionally, the staff's dedication extends to resolving issues, like tracking misplaced packages. Overall, the team at this FedEx location is described as wonderful, caring, and committed to providing excellent customer service, making each visit a positive experience.
This fedex location deserves 5 stars custom service ! My family went to pick up a package today Thursday at 5:30pm and had a great experience. Two ladies work there and are very helpful and friendly.
March 2026
Impressed at the professionality, curtousy and speed.
September 2025
Super fast, helpful staff despite handling lots of customers. Have your things ready to go before you get in line!
