Four Points by Sheraton Pleasanton offers a mixed experience for guests. While some have enjoyed their stays, others have faced various issues. The hotel imposes a $10 daily parking fee, and many guests have reported problems with room availability upon arrival, including being assigned different room types than booked. Some rooms are spacious and comfortable, featuring clean beds and amenities, but there are complaints about the lack of daily cleaning and missing hotel essentials like toiletries. The hotel currently does not provide breakfast due to construction, and the restaurant is closed. Guests have noted that the property appears run down from the outside, and there are no elevators for those with heavy luggage. Additionally, the key cards for rooms often require multiple swipes to work. Despite these drawbacks, some visitors found the pool area attractive and appreciated the kind service from staff members. Nearby restaurants and a country club add convenience for dining options. Overall, while there are positive aspects, potential guests should be aware of the reported issues, especially regarding reservations and amenities.
Bugs. Not much safe looking. Do not honor Marriott Bonvoy benefits and charge $10 per night parking. Not worth the price.
June 2026
This location was not clean. I am surprised that a Marriott property was in such a rundown condition. Reported to corporate. No elevator. Rooms on 2nd floor. Towels were dingy toilet paper on the floor in bathroom. Furniture was old and beat-up. Not worth the over a hundred dollars per night. Area was okay but facility... read full comment
June 2026
We stayed here on our honeymoon so we could visit all the surrounding areas. The staff was so sweet especially Connie who checked us in. She was so sweet and knowledgeable about the hotel. Couldn’t have had a better stay! ❤
