Macy's

Department Stores, Women's Clothing, Men's Clothing
Hours: Macy's, a historic department store established in 1858, is known as the Great American Department Store with over 740 locations across the country and an online presence. The Rogue Valley Mall store offers a wide selection of top fashion brands such as Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. Customers can find clothing, shoes, housewares, gifts, and furniture in select stores. Many shoppers praise Macy's for its large variety of products and helpful staff. The perfume department is especially appreciated for personalized service, with staff members providing genuine assistance and guiding customers through extensive collections. Customers also note the friendly attitude and professionalism of Macy's employees, making shopping experiences enjoyable. The store's return process is described as smooth and patient, even when issues arise, such as incorrect shipments. Some visitors mention changes in store layout and product focus, like expanded mattress sections and reduced men’s shoes and china sections, which affected their satisfaction. Overall, Macy's is seen as a high-end store with a wide selection and friendly staff, especially valued when visiting the store for perfumes, returns, or browsing a broad range of products.

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1. Pleasanton, California