Macy's, a historic department store established in 1858, is known as the Great American Department Store with over 740 locations across the country and an online presence. The Rogue Valley Mall store offers a wide selection of top fashion brands such as Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. Customers can find clothing, shoes, housewares, gifts, and furniture in select stores. Many shoppers praise Macy's for its large variety of products and helpful staff. The perfume department is especially appreciated for personalized service, with staff members providing genuine assistance and guiding customers through extensive collections. Customers also note the friendly attitude and professionalism of Macy's employees, making shopping experiences enjoyable. The store's return process is described as smooth and patient, even when issues arise, such as incorrect shipments. Some visitors mention changes in store layout and product focus, like expanded mattress sections and reduced men’s shoes and china sections, which affected their satisfaction. Overall, Macy's is seen as a high-end store with a wide selection and friendly staff, especially valued when visiting the store for perfumes, returns, or browsing a broad range of products.
Amzing and helpful people at this Macys. Been here a couple times for fragrances. Madeline (Maddy) and Yasmin are always great and helpful. Ty!
February 2026
Ordered online and got curbside pickup. Surprisingly the delivery at curbside was very fast. Highly recommended
February 2026
I had lunch with my girlfriends and I decided to shop at Macy's and I the lovely ladies at the Kiel's counter gave me samples. There isn't a Macy's in downtown Portland. Happy Friday!