Macy's, established in 1858, is a prominent American department store with over 740 locations and a strong online presence. At the Rogue Valley Mall, customers can find a top selection of fashion brands like Ralph Lauren, Calvin Klein, and Levi's, alongside a range of housewares, gifts, and furniture. The staff is noted for their helpfulness and professionalism, with salespeople like Greg and Ron receiving high praise for their knowledge and assistance during the shopping experience. However, some customers have expressed disappointment about the lack of fabric swatches for furniture, making it challenging to choose the right upholstery. Overall, Macy's provides a positive shopping atmosphere, with great service and a wide variety of products, making it a favorite destination for furniture and fashion.
Great customer service good products Great sales..Just got new mattress and new sofa.
November 2025
The salespeople are not too pushy, and the furniture is really solid
August 2025
Went to look for outdoor furniture. Sales man just pointed me to look in the corner section for the choices. I think the salesmanship has definitely gone down from 6 years back.
