Public Storage in Pleasanton offers a convenient and friendly storage experience, with free reservations and an easy online eRental option for quick access to units. Customers appreciate the personal attention from staff, who have been dedicated to service for nearly 50 years. Reviews highlight the helpfulness of employees like Paula, Michelle, and Michael, who go above and beyond to assist with any issues, including gate problems and unit transfers during renovations. The facility is currently undergoing renovations to include both drive-up and climate-controlled storage options, making it a versatile choice for various storage needs. Customers commend the professionalism and friendliness of staff, noting that their customer service skills ensure a smooth and welcoming experience. Overall, Public Storage is highly recommended for anyone seeking reliable storage solutions.
Stopped here to get a space and the customer service is outstanding!!
September 2023
I loved the lady Jennifer she was super she knew a lot
July 2023
I went to the public storage in Pleasanton on Stanley Road to be pleasantly greeted by Michael. He was extremely helpful. Super informative and made the process simple. Public storage is lucky to have an employee like him!!!