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“Outstanding experience at Extra Space Storage! Vanessa went above and beyond with her kindness, professionalism, and genuine willingness to help. She made the whole process easy and stress-free, and her positive attitude really stood out. Thank you, Vanessa, for the exceptional customer service! Highly recommend this location”
“Fast easy rental online. Roy keeps the property clean and is always available when I need assistance. Thank you for having great employees that care about there customers.”
8:00 AM - 7:00 PM
Magic Moving Co, Pleasanton
Self Storage
“MM&S packed up our 1700 sqft house into a 26' truck in just one day. And they moved us to our new home 40 miles away the next. Not one thing was broken or scratched. Absolutely an amazing service. Two excellent crews, excellent customer service, and fast. Removing the empty boxes and paper after the move was hard, but we hired someone to take it all away. The bottom line is that we would have spent more money and time if we did it ourselves.”
“I am very satisfied with my overall experience using 3 U-Boxes for my recent move. The entire process, from U-Box delivery to pickup, was smooth and well coordinated. Communication was always timely and clear, and the billing process was transparent.
Before choosing U-Box, I also considered using full-service moving, and I ultimately chose U-Box because the pricing structure felt more transparent and reliable. Although I put in effort on packing and coordinating movers, the overall experience was still very positive and well worth it.
The movers I hired in the U-Haul website were professional, careful, and reasonably priced, and the payment process was also clear and safe to customers.
Overall, I had a great experience and would highly recommend U-Box to friends and choose U-Box again for my next move.”
“Value -yes. Many sizes available. Extended hours Gate Access hours. Landscape and drive up areas are maintained. Site Manager is accessible and works COLLABORATIVELY with you, regarding your needs and concerns.”
“Tristan the property manager was extremely helpful and knowledgeable on the services offered. He made our experience so enjoyable and easy. I would highly recommend this location due to their quality of service, competitive pricing and customer experience.”
7AM - 7PM
5555 Sunol Boulevard, Pleasanton
Self Storage
“It's been about a year since the last time I rented a truck from this location. Don't know if under new management, but the entire team was awesome. From pick up to drop off. What a great experience. Gold Star for this location and their team of folks running it”
“Josh and Anita are AMAZING. Both were very helpful and gave great advice for how to make the best use of their services. Setting up the rental took only ~20min. I know I picked the right storage facility!”
“I was renting a unit for my daughter in CA, while she looks for an apartment. I was able to handle it all from my jome in ID. Took all of 20 minutes via the website. Very user friendly, quick and easy. Being able to do remotely was icing on tje cake.”
“I picked up a UHaul truck from this location recently. The owner gave us the keys to our truck and just told us to go outside and find the truck number that matched the number on our key. He didn't walk out to the truck with us. Turns out there was damage to the truck already and I ended up having to pay for it. I got the Uhaul home and loaded it up- I didn't sleep that night because I stayed up all night outside with the Uhaul to make sure nobody broke in or damaged it. When I took off, I paid for gas at the pump to make sure the truck was never left unattended. When I turned the truck in (at a different location) they said there was damage to the truck that wasn't there before. Even though it was already there, the other Uhaul had pictures to compare it that weren't up to date. Where that damage didn't show. So I was charged $290 additional to pay for this damage that was not my fault.Update on this review:Today somebody from Uhaul called and followed up on my review. They understood that I didn't cause the damage and refunded me the charges for the damage. That was pretty terrific! This leads me to believe it was truly an honest mistake and all is well that ends well.”
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“From the time I originally rented a 20 foot storage and then downsized to a 10 foot storage abd then finally moved out, the staff, the grounds and the access to my units were always top notch! The online communication and emails for all needs were extremely helpful.”