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March 2024 by Andrew Cates
This facility shouldn't be open, but clearly they are trying to make money while they build new units. Construction for new building frequently blocks access to existing units. Don't rent here in 2023/2024 unless you have no other options, and be ready to need a car wash after each visit. Photos are of the only road from the gate to the existing storage units.
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July 2023 by Angel T.
I went to the public storage in Pleasanton on Stanley Road to be pleasantly greeted by Michael. He was extremely helpful. Super informative and made the process simple. Public storage is lucky to have an employee like him!!!
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July 2023 by Ben W.
Had an issue with the gate at the Boulder location. Spent an hour with the kiosk agents that tried to help , but in the end had to go to Stanley to speak to a manager. Paula and Michelle, tried to help me with the gate at the Boulder location, but in the end they helped me get the same size storage unit at their location. Thank you very much to Paula & Michelle for helping me with my stressful move in day. They definitely value their customers and will do anything they can to help out.
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May 2023 by RSG63
Drive-up storage is more difficult to find these days. This facility is renovating to have both drive-up and Internal, climate-controlled multi-level storage. The website was easy to use and the facility manager, Michael, was extremely respectful and helpful. He was clear-spoken, and has strong customer-service skills.I can see why they hired him.
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May 2023 by Mairead Roberts
Michael was amazing, he helped me though all the steps. :) highly recommend!
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May 2023 by John L.
Great on-site staff! Communication is outstanding! Something we value as business owners ourselves
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May 2023 by Franco
April was very helpful and assistance was A+. Quick service and assistance with final purchase was simple and easy. In and out quickly. Great customer service! Highly recommend Public storage for your storage needs.
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April 2023 by Brian Laurence
Michael was awesome! He helped us as we moved units due to upcoming renovations. He provided us with excellent customer service, showed us our options and ensured the transfer was smoothly done. Even though it was late on a Sunday afternoon, he stayed until things were all settled and we left knowing our belongings are in good hands-thank you Michael-nicely done!
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April 2023 by patricia myers
April was so friendly and helpful she answered all my questions and was so professional. She took us to see 3 different size storages which was so helpful it really gave me an idea of exactly what I needed! You got a very dedicated worker thank you for the warm and welcoming experience!
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April 2023 by Franco Giron
April was very helpful and assistance was A+. Quick service and assistance with final purchase was simple and easy. In and out quickly. Great customer service! Highly recommend Public storage for your storage needs.
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April 2023 by Edward Morrow
Came to see my options my boss ended up renting a space for us ? I had the best customer service experience April did a great job showing me how to get in and out of the site, thank you ???
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March 2023 by Sean Duncan
The pleasant man who helped me, Michael, was incredibly welcoming and informing. His level of professionalism and friendly attitude made my exerience much more enjoyable than before.
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March 2023 by Cindy Lawrence
Michael made my rental experience so positive. His welcoming and friendly style was so refreshing. Michael put forth such a personal effort in making sure I got just the right space for my needs.
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February 2023 by Adrian Ortiz
Had a great over the phone experience with customer rep Michelle. She assisted me with cancellation of my reservation and getting info on making a future reservation. I also was able to get a refund for my reservation and info on nearby storage spaces in Pleasanton and Dublin from Public Storage. Appreciate her help and will definitely be using this service again.
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November 2022 by Rebecca Montoya
The staff at Public Storage is amazing. They are friendly and very professional and have been extremely helpful with all my needs. This is my first time i've used any type of storage service and I am glad I decided to use this company. I would definitely recommend Public Storage to anyone wanting and needing storage.
