Public Storage in Pleasanton offers a convenient and friendly storage experience, with free reservations and an easy online eRental option for quick access to units. Customers appreciate the personal attention from staff, who have been dedicated to service for nearly 50 years. Reviews highlight the helpfulness of employees like Paula, Michelle, and Michael, who go above and beyond to assist with any issues, including gate problems and unit transfers during renovations. The facility is currently undergoing renovations to include both drive-up and climate-controlled storage options, making it a versatile choice for various storage needs. Customers commend the professionalism and friendliness of staff, noting that their customer service skills ensure a smooth and welcoming experience. Overall, Public Storage is highly recommended for anyone seeking reliable storage solutions.
Lia has been so helpful and had great patience showing us the different options for storage.
July 2026
Great staff and great location. Stored with these guys for a while, and they treated us well. Definitely would store with them again.
Note that Public Storage as a company can and does raise rates, and you want to move out later in the month, as your rent is paid on the first of a month and is not prorated on move... read full comment
