Quest Diagnostics offers routine lab tests, drug screens, and blood and urine testing, including COVID-19 antibody testing by appointment. The location is inside the Pleasanton Medical Building. Hours for specific services like Drug Screen and T-Spot testing are posted. Patients are encouraged to visit the website for test preparation tips and to schedule appointments. Experiences at this business vary. Many reviews report a fast, efficient, and professional service, especially with a pre-scheduled appointment. The facility is described as clean and uncrowded, with a simple check-in process using a kiosk or online system. Some patients were in and out very quickly, even as walk-ins. However, other reviews indicate that walk-in service is not consistently honored, sometimes resulting in waits even when the facility appears empty. There are also reports of occasional staff members who are not considerate of patients who are uneasy with needles, leading to uncomfortable experiences. Overall, scheduling an appointment is recommended for the most reliable and positive service.
Always a fast and easy experience. I understand most people don't like blood drawn. But I can honestly sat every single phlebotomist I've had knows their stuff. I'd definitely download their app it's a game changer as far as appointments go! Quest is definitely THE BEST!!
May 2024
It was clean and uncrowded. The technician was professional and kind. The service was fast (I had a prescheduled appointment.) This is completely opposite of my experience at the San Leandro facility, so I am a very happy customer!
May 2024
Extremely professional and very friendly answering all my questions
