Residence Inn Pleasanton is a well-maintained and clean hotel that offers a comfortable stay. The front desk staff are friendly, helpful, and attentive, providing excellent service throughout guests' visits. The rooms are spacious, tidy, and equipped with fresh towels and sheets, though some guests noted occasional issues like missing towels or coffee. The hotel features a variety of services, including a complimentary shuttle within a five-mile radius, a well-stocked breakfast with diverse options, and a clean, organized dining area. Guests appreciate the quiet location surrounded by corporate offices, making it a peaceful place to stay. The hotel also offers amenities like a gas grill BBQ for guest use, which is well maintained and appreciated by visitors. While some guests mentioned that the building lacked an elevator, they were informed beforehand and had the option to choose their room accordingly. The bedding and furniture are generally comfortable, although some found the mattress firmer than usual and the couch uncomfortable. Overall, guests find Residence Inn Pleasanton to be a good choice for its friendly staff, cleanliness, and convenient amenities, and many are eager to return for future visits.
Clean rooms, really good breakfast, heated pool and hot tub, fitness center with free weights and cable cross machine, and right off of the highway.
June 2026
After I posted this review, the General Manager contacted me directly, apologized, and arranged a refund for one night of my stay. I still believe the room downgrade should have been communicated before arrival, but I appreciate the hotel’s effort to make things right afterward
May 2026
Not a bad place to stay. Was in the area for a wedding and chose this spot. My room was more than adequate for my short stay
