Extra Space Storage, located at 601 Ridgeway St in Pomona, CA, offers a range of storage solutions designed to meet various needs. The facility features a large selection of storage units, drive-up access, and exceptional security measures, including electronic gate access and a manager living on-site. Customers appreciate the cleanliness and professionalism of the staff, with many highlighting the helpfulness of employees like Alejandra and Ava. They provide thorough assistance, addressing questions about insurance and unit options with patience and clarity. The enrollment process is described as easy and stress-free, with staff anticipating customer needs and quickly resolving any issues. With convenient freeway access and a commitment to customer service, Extra Space Storage aims to make storing belongings a hassle-free experience.
Very pleased with experience with staff. They are very attentive and helpful.
September 2025
Alejandra was fantastic in helping me today! She is a superstar. The facility was also clean and well kept up! Thank you!
August 2025
Ava was so attentive to my needs and showed my mom and I the storage unit I inquired about and was super informative. In very appreciative as I have never rented a storage unit before and had no idea about insurance and liability and such, etc, she really helped ease my mind and answered every question we had. :)
