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“I’ve had such a great experience at this storage facility! The property is always clean, safe, and easy to access, but what really makes this place stand out is the office manager. Sondra goes above and beyond for customers — always friendly, professional, and genuinely helpful.
From the moment I walked in, they made the whole process quick and stress-free, explaining everything clearly and helping me find the right unit for my needs. It’s rare these days to find someone who truly cares about customer service, but Sondra absolutely does.
If you’re looking for a storage place that’s well-run and treats you with respect, I highly recommend this location!”
“Wonderful staff! The process of obtaining or switching units is incredibly easy. The office maintains great communication with its customers throughout the year. The units seem very secure. Overall a great experience!”
“It’s a great experience in setting up and maintaining a space. Everything was explained in a clear manner and help was given in setting up the Exta Space app which makes everything so much easier to maintain. The staff is wonderful.”
“Best storage facility Experience yet, the professionalism of Jessy the employee was amazing. Taking her time to make sure everything was perfect and done the right way. As a business owner this is the type of customer service your business should have at all times. Great experience definitely a 5 star. Thanks again Jessy for your time and awsome customer service.”
“The 2 girls that work here keep this place very clean ie the bathroom and the grounds free of screws and nails. I have to say both of them are a delight to be around and talk with 😀👍👍”
“Great clean place, staff is friendly and helpful. I have been renting here off and on since 2020 various sizes all easily accessible only issue is due to vehicle storage on back row if there is more than one person it is very close quarters and sometimes unable to pass if both vehicles are large.”
“Stored our RV at Exclusive for several years. Great service from nice, honest people. They also did all service work on our Motorhome and the work was always top notch. Highly recommend!!”
“naomene is absolutely amazing. couldn’t have made the process any easier and i cannot thank them enough for that. i’ve already told my neighbors and everyone at book club about them, might as well tell the rest of the world lol. thank you guys for being exceptional!!”
9:30AM - 6PM
333 Hershey St, Pomona
Self Storage
“Shout out to Gabriella, our amazing manager at CubeSmart! Thank you for your dedication and patience, taking care of the security and keeping clean the property.”
“Always my go-to for storage especially this location. Great management and workers who actually know what they’re doing! I use them for storage and rental needs, even recently got movers through Uhaul which made moving smoother for me and my family.”
“Make sure to let David and the crew know that they are doing a great job of stewarding their facility in an exemplary manner. It shows with the orderliness of the equipment and supplies, cleanliness of the facility, speed of service, and knowledge of the business from answering questions regarding equipment capability to availability and cost. Also, make sure the folks in charge of hiring staff at this facility know they are doing a good job because not only is it a well run facility, the employees are friendly too! ????”
“Great company , great people ! I had their company move us and very careful and great workers ! I would call them again for our next move thank you to the Ortiz team !”
8:30AM - 5:15PM
1710 W 2nd St, Pomona
Self Storage
“Edgar is awesome he help with my unit .. he's very helpful....I would recommend this storage an speak to Edgar he will get you what you need in a professional manner ?????”
“Let me just say I did,nt get his name but that guy is a hard working human every time I've been there he has giving me the greatest customer service in Pomona . everyone should take a lesson from this guy he is humble ,easy to talk to ,explains everything and made sure I understand made sure everything was to my happiness. U haul keep up the good work .and hire more people like him .”
“Used this location for uhaul rental
All the staff was very helpful. Very nice and welcoming
Gave me a very clear and transparent explanation of all fees and add ons and guided me to my uhaul. Adriana particularly made the check out and check in a breeze will use then every time I need a uhaul in the future.
Thank you!”
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“Natalie and Lauren in the office are amazing and down to earth. We had such a friendly experience with the girls here at this location.
The storage space was very clean and they had the cheapest prices then other storage facilities.”