Budget Car Rental
Car RentalHours:
12631 Poway Rd, Poway CA 92064 Hours
About Budget Car Rental
Budget Car Rental has received mixed reviews from customers. While some found the car pick-up process at LAX frustrating due to long lines and delays, others praised the quick and easy pick-up experience at different locations. A standout employee, Tony, has been recognized multiple times for his excellent customer service. He effectively communicates with customers, sets expectations during busy times, and handles difficult situations with patience and professionalism. Customers appreciated his friendly and approachable demeanor, making the rental experience more enjoyable. Additionally, a positive mention was made about the quick resolution of a flat tire issue, highlighting the importance of face-to-face service over phone support. Overall, Budget Car Rental has its challenges but also has dedicated staff members like Tony who strive to enhance customer satisfaction.
Most Recent Reviews
October 2023
Easy return process, pick up car at LAX was a big waiting problem, car pick up process line was long and car pick up agent was terrible.
September 2023
I want to give a huge shout-out to Tony at Avis Car Rental for his outstanding help in arranging a car replacement for me. He made the process effortless and ensured I had a suitable vehicle in no time. Tony's dedication to customer satisfaction truly saved the day! Thank you, Tony, for your exceptional service!
August 2023
Quick, easy pick up. Friendly manager. Nice upgrade to a Hyundai Santa Fe SUV with all the bells and whistles from a Toyota Corolla. Always had good experiences with Avis.
More Comments(42)
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