They charge way over MSRP for parts and have a 3% fee for cards they don’t disclose. Had better experience at Toyota ofEscondido for parts
November 2023
I recently bought a 2024 4Runner with the assistance of Internet Sales Manager Michael Castrol. He provided prompt and friendly service through out the whole process. The only downside was the long wait, over 90 minutes, for the finance guy. Of course, that was a staffing issue that management needs to work on.
July 2023
Was on hold for like 17 mins. Understand we all get busy. Had the part i needed. The gentleman helped me out and I replaced my much needed spark plugs.
