AutoZone in Ramona is a leading retailer of auto parts, maintenance items, and car accessories. The store staff at this location are consistently described as friendly, extremely knowledgeable, and quick to provide generous help. Customers report employees going above and beyond, assisting with tasks like checking alternator readings, replacing wiper blades, and installing new batteries. Staff are also helpful in educating customers on part functions and informing them about warranties and rewards programs. While the store is appreciated for being close to home and reliable for basic maintenance things, some long-time customers note the corporate direction has shifted more towards oil changes and basic items, requiring them to look elsewhere for more specific auto parts to fix real auto issues. The location remains highly recommended for many vehicle needs.
Michelle helped me pick the right battery for my car and even installed it herself. It was so amazing because I had zero access to help from anyone else and she made it a breeze. She was so kind and saved the day for me!!
August 2024
Extremely knowledgeable, generous help on checking alternator reading, replacing wiper blades, & educating me on some important part functions. Highly recommend..thank you!!??
March 2024
Just went to autozone in ramona and had the best experience with a young lady named kassedy she was extremelly helpful !!!!! she went above and beyond to help us !!!!!! She let us know also bout a warranty & rewards we knew nothing about !!!! We need more helpful people like her in customer service !! Thank you kassedy... read full comment
