Victra, the local Verizon Authorized Retailer in Ramona, CA, is dedicated to providing an exceptional experience for its guests. The store features knowledgeable and dedicated consultants who offer a wide range of wireless devices, including phones, tablets, and accessories. Customers have praised the professionalism of staff members like Irvin, who quickly resolved issues, and Nick, who has provided excellent service for eight years. Kole has been particularly noted for going above and beyond to assist with billing concerns, demonstrating patience and a strong commitment to customer satisfaction. Overall, customers appreciate the thoroughness of the staff in addressing technical needs and answering questions, making the Ramona Verizon store a preferred choice for many.
Nick provided outstanding customer service with helping me select a new phone and transferring all my info from the old to new phone.
August 2026
Nick is the absolute best. I've been going to him for my mobile needs. No BS, he is attentive to your needs before giving a recommendation.
July 2026
I had to change phone plans and get a new phone at the same time. Nick made the experience go quickly, flawlessly, and explained things simply and thoroughly.
