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“Friendly staff even if it's busy and there is a little no line, they get through each person kindly. Easy to park. Wheelchair accessible parking, but not entrance. The wait here is not usually long. They have papers to renew passports, but not apply.”
“Very friendly and helpful staff at the front counter. Most other locations that I've been to have been less than pleasant experiences for me. But these people seem to enjoy their job and that makes a world of difference to the customers.”
“Whenever I plug this into my gps (it’s my local post office), I see the overall review (2.9) - & I can’t believe it’s not higher!!! So I finally decided to review myself. I have gone to this post office several times this year & each time - without fail - it has been a fantastic experience!!! The employees are all very knowledgeable, quick, & courteous. I seriously appreciate your service to the community!!”
“I've been coming to this post office for 6 years and all of the employees are so nice! They really do their best to get you in and out quickly and are apologetic if the line is long (through no fault of their own). Happy to call this my local post office!”
1:30 - 5PM 10AM - 1PM
7828 Zenith Dr, Citrus Heights
Post Offices
“It's a very small post office so I understand that sometimes there is a line. The ladies are working as fast as they can. The negative reviews are disappointing. I suggest don't not to expect the workers to entertain you while taking care of your postage when there is a line of people.”
“Bought a kpop album that came with a postcard, and found out it was too big to ship as such. The person who helped me figure out how to ship it safely was Cleo!! She's patient and caring; I hope my friend gets her package soon~ ^^”
“Let me start by saying that going to the post office gives me anxiety as you usually run into rude workers or any other postal problem. Today's experience completely changed my mind. I came in about 4:30 p.m. on a Wednesday to pick up a package. The gentleman that helped me (I think his name was Paul) was very kind and found my package in the back. The transaction was smooth and he was pleasant to work with. Thank you for making this experience a good one.”
“This post office is nothing short of amazing! I sell online and have packages that need to be dropped off multiple times a week, they are always super friendly and helpful and make everything extremely easy for me!!”
“I want to say thanks to “Thomas”On 6/21/2024 I spoke with him because I don’t have access to my mail box at the moment and I called to see if I could get all my mail taken out so I could pick it up at the post office, Thomas was so kind to contact the mail guy on that route to take out my mail and deliver it to my door ! Thank you so much Thomas for helping me out and prioritizing my request ! :)”
“If you get lucky, this young lady will be the person behind the counter assisting you.
I’m nearly 70 years old and I can tell you I recognize great customer service when I receive it. I recognize poor customer service when I receive it as well, however I think it’s important to point out when a person exceeds expectations.
Kiele has the innate ability to exceed expectations She does it with a smile on her face and with a positive mental attitude. Her desire to do the right thing is obvious.
As I said, if you get lucky, this young lady will be on duty unavailable for your mailing requirements.”
10AM - 5PM
7250 Elk Grove Florin Rd, Sacramento
Post Offices
“I find the staff here to be so gracious and very productive. They always greet me with a smile and seem to all work well with each other. Absolutely seem understaffed, but I don’t knock this hard working team for that.”
“This is the best post office I have been to in Sacramento. The staff is friendly and helpful. They actually helped me find a package that was lost in the mail instead of dismissing me and making me go through filing a claim. Thank you ?❤️”
“This is NOT an actual post office. It's a carrier annex. It's not a retail location so they don't accept payment of any kind. You can change your address, get mailbox keys, or pick up packages.”
“I have been using the location at Fulton Ave. for at least 8 years because of an Ebay business I use. I have often been assisted during these 8 years by an African American lady who usually has long well fashioned fingernails. I write this review because I've read many negative reviews about her which I don't understand. My experience over the years with her has been %100 positive. She has spent much time answering questions and offering advice which has been extremely helpful. I have nothing but positive things to say about the service I've enjoyed at this location.”
“I had a PO Box here at the Arden Way Post Office for over 30 years. I saw all the changes in this office from a very busy post office with chairs and waiting for your number call a long time ago. They don't do that anymore! The Arden Way Post Office is much quieter now compared to the old days.The employees at the windows are nice now. Of course, don’t expect them to like private companies. But much better than before. I think the job load is lighter than in the old days.My PO Box is the most reliable way to get my mail. Better than those mails sent to my house.”
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“Very short line, was helped immediately with kindness and patience. I dropped off some mail and received a receipt without any hiccups. This is my third time coming here, every time the same excellent service, short wait times, and satisfaction with getting one more thing checked off my to-do list without spending all day on it. Thank you USPS!”