Claire's is a destination for ear piercing and fun fashion accessories, specializing in jewelry, hair accessories, and fashion items. The store carries everything from earrings and friendship bracelets to hair claws, bows, bags, and beauty products, featuring popular brands. The location is often a busy store, especially on weekends before holidays. Many customers visit for ear piercing services, including for babies and children. The staff is frequently described as excellent, very nice, helpful, patient, and professional. They provide great customer service, making customers feel comfortable and acknowledged even when the store is crazy packed. Employees do not rush the procedure and help with shopping. While some note the service can be a little pricey, many feel it is worth it for the perfect result and pleasant experience. Customers, including young daughters who love the store, keep coming back because of the excellent staff and the cute, fun accessories available. However, there have been observations of understaffing during peak times, which is attributed to management rather than the hardworking employees.
