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November 2023 by Dave B.
Wonderful car buying experience. Having been in the automotive industry for 25 years I am highly sensitive to how well a dealership is run. The ease of doing business and overall cleanliness of the facility and inventory. If you're looking for a well designed German vehicle with great performance and comfort, I highly recommend not only the brand, but in particular this dealership.
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October 2023 by Rodney Bridgeman
The salesperson I encountered during my decision making to purchase my Audi Q8 was very nice, personable and professional. There was NO PRESSURE to purchase the vehicle. It was pretty much under my own terms. He made sure it worked out for ME and I was satisfied with all options. In addition, the employees of Audi of Marin, San Rafael California was friendly and welcoming. Hats off to my salesperson and entire staff at this location.
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October 2023 by Elizabeth Garfia
Everyone is really nice, and work quickly to get your car in and serviced. They offer a warm or cold drink while you wait for your vehicle. I would recommend anyone with an Audi to come to this dealership, friendly and efficient.
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October 2023 by Julie Durbin
Scott was very professional and worked within my parameters. He was patient when my down payment kept changing. I had to make the transaction happen quickly and he did everything he could to do that. I met Scott at the Cat Clinic where we were both taking our sick cats. I was looking at cars on Carvana. Then I heard him tell someone who he worked for. 3 days later, I have my beautiful, black Audi Q3! Thank you, Scott!
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October 2023 by Doree Friedman
The service was great. I received a video report of all of the inspection that was done.I received texts letting me know approximately when my car would be ready for pick up and then received a text that it was done and on its way to be washed.I could not ask for more.
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October 2023 by Earnest Malone
The best car buying experience I've had in a long time. The entire staff was very friendly and helpful. Highly recommend. Worth the drive.
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October 2023 by Jeanne Lowe
Very good customer service agent. The video that I received from the mechanic was useless. I could not hear a word he said. Very nice to receive a clean card back. That you. Jeanne Lowe
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October 2023 by Paul Treuhaft
Everyone was polite and easy to deal with. However, most unfortunately, when I was half way home to Santa Rosa a warning light came on. It was too late to return to Audi Marin so I continued to home and the next day took the car to Hammond Autowerks here in Santa Rosa. On opening the hood they discovered a detached hose on top of the engine. Reattaching it solved the problem. Since I was half way home before the warning occurred I assume that the hose was placed properly but not properly connected. A second issue was that the caps on the tire valves had been removed but not replaced. They were nowhere to be found in the vehicle.
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October 2023 by Amy Hilmer
I had a great experience with Amy at Audi Marin. She is very competent, focused and polite. She had my Audi serviced and ready in a timely fashion.
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September 2023 by Chris R.
An incredible experience working w both Paul and Jeremiah. I recently purchased an Audi and had a great experience. Easy, professional and smooth. Very grateful for both guys. Wish Audi had some type of performance review to share with their employers. Go here to buy your Audi and ask for Paul (sales) & Jeremiah (finance). Will get you what you're looking for while making the whole process so easy. Thank you, Audi of Rancho Mirage!!
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September 2023 by Adam Zack
I had a fantastic experience with Rancho Mirage Audi, especially with my salesman Joe. I found the car and deal I wanted on their website. I bought a 2023 A5 that was not only a perfect car, it was incredibly priced. After initiating contact, Joe called me and we worked out the details of the deal. He was always responsive and met all the needs I had to buy the car. We did all the paperwork via text and email, so when I went to pick it up it was ready, detailed and full of gas. No long waits like I have usually experienced when buying a new car. He explained all the features of my new A5 and I was in an out in less than 15 minutes. I'll definitely buy from Rancho Mirage Audi again.
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August 2023 by ADAM Z.
I recently purchased a 2023 A5 from Audi Rancho Mirage. I have always dreaded the long waits of buying a new car, but my salesman Joe made it quick and incredibly easy. We got everything done by email and online, so when I went in to pick up my car I was in and out in less than 10 minutes. Joe was incredibly knowledgeable and responsive. I'd definitely buy another car from them.
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August 2023 by John Cyr
From Lorena Martinez in Service and Jennifer Jolley , Paul DeAnda, Rick Bingham and Jeremiah Valantine, Audi values it's customers!
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July 2023 by David H.
Audi of Rancho Mirage has a new General Sales Manager, David Ball. He's all about the customer experience. In a short period of time he will raise the yelp rating to 5 stars. If your looking for a Audi you won't have to leave this Valley for a great deal. I personally got a fabulous Q5 at at fabulous price.
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July 2023 by Clément Allou
Let me start by saying this; Paul DeAnda is the MVP in our book. About a week and half ago, we were able to purchase an Audi because of Paul. We live out of state and we were not too sure about the process of buying a car online. Paul came in handy and worked with us and made the process of buying a car a breeze. This car was our first Audi purchase, and we love it. Paul is an amazing Salesman, very friendly, professional and knowledgeable about his work. He is very dedicated to make the customers happy and will go above and beyond to make acquire your dream car a reality. Thank you Paul for this amazing experience.